Diocesan Website Redesign Survey

Although the current Diocesan website has served us well for a number of years, it is clear that it is time for a refresh.

We hope you will be pleased to hear that we are now beginning work on the redesign of the Diocesan website. This is so we can have a website that is accessible and easy to navigate, has relevant content for our different audiences, and is really fit for purpose.

This work will be carried out by ChurchEdit as part of our membership of a consortium of 15 other dioceses and cathedrals called DC2.

Our membership of this consortium means we are receiving a complete redesign and ongoing development work at the fraction of the cost of undertaking this task independently.

To help us understand better who visits our website, the different ways it is used, and the functionality it would be helpful to have, we would love to hear your views.

The following questions should only take 5 to 10 minutes of your time but will be invaluable as we move forward with the redesign.

If you have any further questions, please don't hesitate to email Jennifer Ross, Communications Manager and Bishop's Media Adviser on: jennifer.ross@rochester.anglican.org

Thank you for your participation.

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* 1. Are you lay or ordained? (This question helps us to get a sense of what might work for people in different roles and to ensure we're getting feedback from a variety of people).

I am a lay person

I am an ordained person

I would prefer not to say

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* 2. Do you hold a particular role in the diocese, for example, a church warden or PCC secretary?

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* 3. Roughly how many times have you visited the Diocesan website in the past month?

Once

2-3 times

4-6 times

7-10 times

10+ times

I don't know

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* 4. What are your main reasons for visiting the Diocesan website? (Please tick all that apply)

To find the latest news from the Diocese

To access policies and guidance documents for local church use

To find prayer resources

To find out about/ register for upcoming events and training

To find out about development opportunities for myself or others

To read Together magazine

To access resources for working with children or young people

To obtain contact details for Diocesan staff or officers (this does not include use of CMS)

To find out about the Diocesan Strategy

To find information / relating to governance meetings (such as Diocesan Synod)

To view information about current job vacancies

To find out about the wider work of the diocese

To find materials to support me or others in our journey of faith

Other (please specify)

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* 5. What did you want to do when you last visited the site?

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* 6. Were you able to carry out this task/activity?

Yes, easily

Only with difficulty

Please add a further comment if you wish.

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* 7. How did you achieve this task?

Followed a link on the homepage

Used Google / another search engine

Used the website's 'search' function

Navigated the website's menus

Went straight to a page I had bookmarked / that was sent to me as a link

Other (please specify)

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* 8. When navigating the Diocesan website, how easily can you find what you're looking for?

Very easily

Easily

Not very easily

With great difficulty

Please add a further comment if you wish.

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* 9. How often does the 'search' function return what you're looking for?

Always

Usually

Sometimes

Rarely

Never

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* 10. Do you use any accessibility tools to access the website, for example, a screen reader?

Yes

Please add more detail if you wish.

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* 11. How would you rate the quality and relevance of the content of the website?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Please add a further comment if you wish.

Websites need to cater for different people in different ways. For each of the options given below, please say how important you feel it is that the Diocesan website does this and how effective you think it currently is at doing so:

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* 12. Telling the story of the people, parishes and places of the Diocese?

	Very	Quite	Not sure	Not very	Not at all
How important is this?	How important is this? Very	How important is this? Quite	How important is this? Not sure	How important is this? Not very	How important is this? Not at all	How important is this?
How effectively does the site currently do this?	How effectively does the site currently do this? Very	How effectively does the site currently do this? Quite	How effectively does the site currently do this? Not sure	How effectively does the site currently do this? Not very	How effectively does the site currently do this? Not at all	How effectively does the site currently do this?

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* 13. Helping enquirers who want to know more about our Christian faith

	Very	Quite	Not sure	Not very	Not at all
How important is this?	How important is this? Very	How important is this? Quite	How important is this? Not sure	How important is this? Not very	How important is this? Not at all
How effectively does the site address this?	How effectively does the site address this? Very	How effectively does the site address this? Quite	How effectively does the site address this? Not sure	How effectively does the site address this? Not very	How effectively does the site address this? Not at all

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* 14. Providing regular news updates and fresh resources to Christians across Medway, north and west Kent and the London Boroughs of Bromley and Bexley.

	Very	Quite	Not sure	Not very	Not at all
How important is that?	How important is that? Very	How important is that? Quite	How important is that? Not sure	How important is that? Not very	How important is that? Not at all
How effectively does the site address this?	How effectively does the site address this? Very	How effectively does the site address this? Quite	How effectively does the site address this? Not sure	How effectively does the site address this? Not very	How effectively does the site address this? Not at all

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* 15. Giving access to resources, papers and other specialist material related to the work of our churches

	Very	Quite	Not sure	Not very	Not at all
How important is that?	How important is that? Very	How important is that? Quite	How important is that? Not sure	How important is that? Not very	How important is that? Not at all
How effectively does the site address this?	How effectively does the site address this? Very	How effectively does the site address this? Quite	How effectively does the site address this? Not sure	How effectively does the site address this? Not very	How effectively does the site address this? Not at all

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* 16. Are there any new features you would like to see on the website?

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* 17. Are there any features you think could be discontinued?

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* 18. How often do you access the Diocesan website via a mobile phone, tablet or similar device?

Often

Occasionally

Rarely

Never

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* 19. How easy do you find it it to navigate the site on your mobile device?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

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* 20. How easy do you find it to read the content on your mobile device?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

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* 21. In the comment box below, please give us the links to any websites whose functionality or design you particularly like and if you can, explain why.

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* 22. Do you have any further comments you would like to make about the Diocesan website and what you would like to see in its redesign?

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* 23. If you would be interested in being part of a testing group for the new design, please leave your contact details below.

Name

Email Address