Your feedback is extremely valuable to us, please answer each question below

Question Title

* Which products have you discussed with your Adviser?

Question Title

* white

  Very satisfied Fairly satisfied Fairly dissatisfied Very dissatisfied N/A or don't know
Were you satisfied that the following documentation was clear and understandable for the product provider literature / brochure? (Please use comments box overleaf to suggest any improvements) 
Were you satisfied that any issues or concerns that you raised
were dealt with appropriately? (Please use the comments box
overleaf to add any further detail)
Did you understand the type and level of service your adviser would provide to you?
Are you satisfied that your adviser fully understood your financial needs and requirements from the questions they asked you?
If your adviser is providing an on-going service to you, do you understand what is included in this service and the associated costs?
Did you receive a written explanation from your adviser of the key features and cost of the product?
Are you satisfied that the products and services offered to you were relevant to meet your needs?
Were you satisfied that your adviser kept you appropriately informed?
Did you understand how much you would be charged for the services provided by your adviser?
Did you understand how and when you would need to pay your adviser?
Thinking about the overall level of service provided by your adviser, how would you describe your level of satisfaction if recommending them to a friend or colleague?
Were you satisfied that the following documentation was clear and understandable for the Adviser’s advice letter / report? (Please use comments box overleaf to suggest any improvements
How confident were you in the expertise and knowledge of your adviser?

Question Title

* Please enter your name

Question Title

* Please use the space below to expand on any of the points or tell us where the service you received could be improved. Please tell us if anything on the questionnaire was not clear so we can improve it. Thank you

T