The Retail Mutual Customer Service Feedback

Question Title

* 1. Overall, how would you rate the quotation process?

Excellent

Good

Satisfactory

Poor

Question Title

* 2. Overall, how would you rate the quality of your customer service experience?

Excellent

Good

Satisfactory

Poor

Question Title

* 3. How would you rate the quality of the product?

Excellent

Good

Satisfactory

Poor

Question Title

* 4. Have you already or is it your intention to accept the quotation you have had from The Retail Mutual? (You can accept your quote by ringing 0333 2121 007)

Yes

No

Question Title

* 5. How likely is it that you would recommend The Retail Mutual to a friend or colleague?

Not at all likely

Extremely likely

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

Question Title

* 6. Do you have any other comments or questions?