The Crime Victims Helpline has appointed us, RF Associates, to undertake an evaluation of their services. The aim of the evaluation is to assess the scope and effectiveness of the Helpline’s current service and to make recommendations for how the service can be improved. 

Your feedback as a service user is fundamental to achieving this. It would be much appreciated if you could take ten to fifteen minutes to complete this short questionnaire. All your feedback will be aggregated and anonymised. Many thanks for taking the time.

If you wish to know more about the project please contact:
Orna Young at RF Associates (