The COMET Library Service 2018

The COMET Library User Survey 2018

We are keen to find out how much you know about our services, how useful they are to you, and how they meet your information needs and any comments you may have on Library services.

Please could you complete this questionnaire, there are only 18 questions and it should take no more than 5 minutes to complete.

The results will help us to plan and develop Library services to meet the future needs of our users.

No personal information will be passed on to a third party in accordance with Data Protection.

Questions marked with an asterisk * require a response.

Please do not hesitate to contact staff at the COMET Library on extension 7201 or by emailing library@ldh.nhs.uk if you have any questions or concerns regarding the survey.

Question Title

* 1. Which staff group do you belong to?

Specialist Nurse

Practise Nurse/ District Nurse/ Community Nurse/ Health Visitor

Administrative staff

Registrar/ Consultant/ Staff Grade Doctor

Junior Doctor

Medical Student

G.P. / Dentist

Nurse/ Midwife

Student Nurse/ Midwife

Support Worker/ HCA

AHP/ Healthcare Scientist

Student AHP/ Healthcare Scientist

Manager

Researcher

Social care

Other (please specify)

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* 2. Which organisation do you belong to? If you belong to more than one organisation e.g. you are a student at UCL or Bedfordshire and a member of staff at Luton & Dunstable University Hospital NHS Trust, please tick both options.

Luton & Dunstable University Hospital NHS Trust

General Practice Staff

University of Bedfordshire

University of Hertfordshire

University College London

Bedford College of Further Education

Keech Hospice Care‎

Bedfordshire Public Health

Luton Public Health

Other

Other (please specify)

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* 3. Are you a member of the COMET Library ?

Yes

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* 4. Do you have an OpenAthens account?

Yes

Not sure

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* 5. How frequently do you use the Library Service, either remotely (by 'phone, email, website etc) or by visiting the Library?

Once a week or more?

More than once a month?

A few ie. 2 to 3 times per year?

Never (Please go to question 8)

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* 6. There are a number of different ways of using and accessing COMET Library Services. Please select the routes you have used (listed below).

Visit the COMET Library in person

via electronic resources (such as our Discovery Service or bedfordshirehealthlibraries.nhs.uk)

E-mail

Telephone

Library Services section of the Luton & Dunstable University Hospital website

Other (please specify)

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* 7. If you visit the Library in person, which of the following resources/facilities do you use? You can choose as many options as appropriate. If you don't visit the Library in person, please ignore this question.

Trust Network Computers

Open Access Library Computers

Quiet study facilities

Books

Journals collection

Photocoping / scanning

eLearning

Lendable Apple iPad or Macbook Laptop

Lendable SPSS

Charging your mobile device

Library and COMET WiFi

Advice and Staff Assistance

1 to 1 Training

Clinical Librarian Service (Advanced Evidence Support, Critical Appraisal)

Other (please specify)

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* 8. If you do not use the COMET Library Service, please tell us why not? You can choose more than one option if appropriate.

Not had the time to look for information

Not had a need to look for information

Didn't know about the existence of the Library

Too difficult to find information

Didn't know I was eligible to use the Library

Inconvenient opening hours

Inconvenient location

Other ie. prefer to find information from other sources (Please specify in box below)

The library service does not meet my needs (Please specify in the box below)

Comment

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* 9. How do you find out about new practice developments or updates in your field/department/specialty? (please tick all that apply)

Journals

Colleagues

Training (Internal or External)

Professional Networks (ie. BMA, RCN, NMC, RCM etc.)

Social Media

Internal Hospital Communications (ie. Intranet/email/newsletter)

University/College

Meetings (ie. Grand Round, Clinical governance, MDTs etc.)

Other (please specify)

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* 10. We would like to assess the services we provide and the information needs of our users. If you have used any of the following services, please could you indicate if they have met your needs. Please only rate the services that you use and add comments if appropriate.

	Yes meets needs	Partly meets needs	Doesn't meet needs	Not applicable
The Library as a place to study	The Library as a place to study Yes meets needs	The Library as a place to study Partly meets needs	The Library as a place to study Doesn't meet needs	The Library as a place to study Not applicable
IT / computer facilities	IT / computer facilities Yes meets needs	IT / computer facilities Partly meets needs	IT / computer facilities Doesn't meet needs	IT / computer facilities Not applicable
Photocopying, scanning and printing	Photocopying, scanning and printing Yes meets needs	Photocopying, scanning and printing Partly meets needs	Photocopying, scanning and printing Doesn't meet needs	Photocopying, scanning and printing Not applicable
Book collection	Book collection Yes meets needs	Book collection Partly meets needs	Book collection Doesn't meet needs	Book collection Not applicable
Inter-library Book loan service	Inter-library Book loan service Yes meets needs	Inter-library Book loan service Partly meets needs	Inter-library Book loan service Doesn't meet needs	Inter-library Book loan service Not applicable
Journal collection (both print and online via Discovery & Athens)	Journal collection (both print and online via Discovery & Athens) Yes meets needs	Journal collection (both print and online via Discovery & Athens) Partly meets needs	Journal collection (both print and online via Discovery & Athens) Doesn't meet needs	Journal collection (both print and online via Discovery & Athens) Not applicable
Article / document supply service (Inter-library or British Library Full text article ordering)	Article / document supply service (Inter-library or British Library Full text article ordering) Yes meets needs	Article / document supply service (Inter-library or British Library Full text article ordering) Partly meets needs	Article / document supply service (Inter-library or British Library Full text article ordering) Doesn't meet needs	Article / document supply service (Inter-library or British Library Full text article ordering) Not applicable
Current Awareness Service	Current Awareness Service Yes meets needs	Current Awareness Service Partly meets needs	Current Awareness Service Doesn't meet needs	Current Awareness Service Not applicable
Help / information received from Library staff	Help / information received from Library staff Yes meets needs	Help / information received from Library staff Partly meets needs	Help / information received from Library staff Doesn't meet needs	Help / information received from Library staff Not applicable
Literature searches performed by Library staff	Literature searches performed by Library staff Yes meets needs	Literature searches performed by Library staff Partly meets needs	Literature searches performed by Library staff Doesn't meet needs	Literature searches performed by Library staff Not applicable
Training in literature searching skills received from Library staff	Training in literature searching skills received from Library staff Yes meets needs	Training in literature searching skills received from Library staff Partly meets needs	Training in literature searching skills received from Library staff Doesn't meet needs	Training in literature searching skills received from Library staff Not applicable
Training in Critical Appraisal Skills	Training in Critical Appraisal Skills Yes meets needs	Training in Critical Appraisal Skills Partly meets needs	Training in Critical Appraisal Skills Doesn't meet needs	Training in Critical Appraisal Skills Not applicable
Training in study skills & referencing	Training in study skills & referencing Yes meets needs	Training in study skills & referencing Partly meets needs	Training in study skills & referencing Doesn't meet needs	Training in study skills & referencing Not applicable

Please feel free to comment

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* 11. To help us assess the impact of Library services, can you tell us how using our resources/ services have helped you in your area of work/ study (eg. giving brief specific examples, without breaching confidentiality, on info contributing to patient care/ change practice/ helped you gain a qualification etc (please specify)

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* 12. Do you agree/ disagree with the following statement?

	Strongly Agree	Agree	Neither agree nor disagree	Strongly disagree	Don't know	Not applicable/ I don't use the Library
On balance, does the Library and its staff provide a good service for you?	On balance, does the Library and its staff provide a good service for you? Strongly Agree	On balance, does the Library and its staff provide a good service for you? Agree	On balance, does the Library and its staff provide a good service for you? Neither agree nor disagree	On balance, does the Library and its staff provide a good service for you? Strongly disagree	On balance, does the Library and its staff provide a good service for you? Don't know	On balance, does the Library and its staff provide a good service for you? Not applicable/ I don't use the Library

Please comment further on the Library's service to you

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* 13. Have you ever used any of the following electronic resources? (please tick all options that apply)

	Very frequently	Frequently	Sometimes	Seldom	Never
NHS Evidence Electronic Journals (HDAS)	NHS Evidence Electronic Journals (HDAS) Very frequently	NHS Evidence Electronic Journals (HDAS) Frequently	NHS Evidence Electronic Journals (HDAS) Sometimes	NHS Evidence Electronic Journals (HDAS) Seldom	NHS Evidence Electronic Journals (HDAS) Never
Bedfordshire core e-book collection	Bedfordshire core e-book collection Very frequently	Bedfordshire core e-book collection Frequently	Bedfordshire core e-book collection Sometimes	Bedfordshire core e-book collection Seldom	Bedfordshire core e-book collection Never
Internet search ie. Google or Yahoo for health information	Internet search ie. Google or Yahoo for health information Very frequently	Internet search ie. Google or Yahoo for health information Frequently	Internet search ie. Google or Yahoo for health information Sometimes	Internet search ie. Google or Yahoo for health information Seldom	Internet search ie. Google or Yahoo for health information Never
Cochrane Library	Cochrane Library Very frequently	Cochrane Library Frequently	Cochrane Library Sometimes	Cochrane Library Seldom	Cochrane Library Never
PubMed/MEDLINE	PubMed/MEDLINE Very frequently	PubMed/MEDLINE Frequently	PubMed/MEDLINE Sometimes	PubMed/MEDLINE Seldom	PubMed/MEDLINE Never
Hospital Discovery Service	Hospital Discovery Service Very frequently	Hospital Discovery Service Frequently	Hospital Discovery Service Sometimes	Hospital Discovery Service Seldom	Hospital Discovery Service Never
bedfordshirehealthlibraries.nhs.uk	bedfordshirehealthlibraries.nhs.uk Very frequently	bedfordshirehealthlibraries.nhs.uk Frequently	bedfordshirehealthlibraries.nhs.uk Sometimes	bedfordshirehealthlibraries.nhs.uk Seldom	bedfordshirehealthlibraries.nhs.uk Never
Luton & Dunstable University Hospital Intranet	Luton & Dunstable University Hospital Intranet Very frequently	Luton & Dunstable University Hospital Intranet Frequently	Luton & Dunstable University Hospital Intranet Sometimes	Luton & Dunstable University Hospital Intranet Seldom	Luton & Dunstable University Hospital Intranet Never
Library Services section of the Luton & Dunstable University Hospital website	Library Services section of the Luton & Dunstable University Hospital website Very frequently	Library Services section of the Luton & Dunstable University Hospital website Frequently	Library Services section of the Luton & Dunstable University Hospital website Sometimes	Library Services section of the Luton & Dunstable University Hospital website Seldom	Library Services section of the Luton & Dunstable University Hospital website Never
Medhand eBooks	Medhand eBooks Very frequently	Medhand eBooks Frequently	Medhand eBooks Sometimes	Medhand eBooks Seldom	Medhand eBooks Never
BMJ Best Practice	BMJ Best Practice Very frequently	BMJ Best Practice Frequently	BMJ Best Practice Sometimes	BMJ Best Practice Seldom	BMJ Best Practice Never
UpToDate	UpToDate Very frequently	UpToDate Frequently	UpToDate Sometimes	UpToDate Seldom	UpToDate Never
Royal Marsden Manual	Royal Marsden Manual Very frequently	Royal Marsden Manual Frequently	Royal Marsden Manual Sometimes	Royal Marsden Manual Seldom	Royal Marsden Manual Never
Medical Masterclass	Medical Masterclass Very frequently	Medical Masterclass Frequently	Medical Masterclass Sometimes	Medical Masterclass Seldom	Medical Masterclass Never
Read by QXMD	Read by QXMD Very frequently	Read by QXMD Frequently	Read by QXMD Sometimes	Read by QXMD Seldom	Read by QXMD Never

Other (please specify)

Question Title

* 14. We are always looking at providing a wider selection of books and journals. Could you tell us exactly which subjects you would like to see covered and are important for you? (eg. dermatology, reflective practice for nurses etc). Please mention if you feel that we do not have sufficient texts in certain areas.

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* 15. Are there any specific books or journal titles you would like to see stocked at the Library? (Please specify)

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* 16. As a result of last year's survey we implemented a range of improvements to the library service including a new discovery service, more computers and a library refresh.

If there was one new idea or improvement we could make, what would it be?

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* 17. We are considering purchasing the following journals as electronic full text subscriptions for the Hospital Discovery Service.

Do you consider the following journals:

	Not relevant	Might be relevant	Must read
British Journal of Healthcare Assistants	British Journal of Healthcare Assistants Not relevant	British Journal of Healthcare Assistants Might be relevant	British Journal of Healthcare Assistants Must read
British Journal of Healthcare Management	British Journal of Healthcare Management Not relevant	British Journal of Healthcare Management Might be relevant	British Journal of Healthcare Management Must read
British Journal of Hospital Medicine	British Journal of Hospital Medicine Not relevant	British Journal of Hospital Medicine Might be relevant	British Journal of Hospital Medicine Must read
British Journal of Midwifery	British Journal of Midwifery Not relevant	British Journal of Midwifery Might be relevant	British Journal of Midwifery Must read
British Journal of Nursing	British Journal of Nursing Not relevant	British Journal of Nursing Might be relevant	British Journal of Nursing Must read
Gastrointestinal Nursing	Gastrointestinal Nursing Not relevant	Gastrointestinal Nursing Might be relevant	Gastrointestinal Nursing Must read
Journal of Wound Care	Journal of Wound Care Not relevant	Journal of Wound Care Might be relevant	Journal of Wound Care Must read
Nurse Prescribing	Nurse Prescribing Not relevant	Nurse Prescribing Might be relevant	Nurse Prescribing Must read
Critical Care Clinics	Critical Care Clinics Not relevant	Critical Care Clinics Might be relevant	Critical Care Clinics Must read

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* 18. For a chance of winning a Garmin GPS watch or a USB Powerbank please enter your email address in the box. A winner will be picked at random once the survey closes and will be notified by email.

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* 1. Which staff group do you belong to?

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* 2. Which organisation do you belong to? If you belong to more than one organisation e.g. you are a student at UCL or Bedfordshire and a member of staff at Luton & Dunstable University Hospital NHS Trust, please tick both options.

Question Title

* 3. Are you a member of the COMET Library ?

Question Title

* 4. Do you have an OpenAthens account?

Question Title

* 5. How frequently do you use the Library Service, either remotely (by 'phone, email, website etc) or by visiting the Library?

Question Title

* 6. There are a number of different ways of using and accessing COMET Library Services. Please select the routes you have used (listed below).

Question Title

* 7. If you visit the Library in person, which of the following resources/facilities do you use? You can choose as many options as appropriate. If you don't visit the Library in person, please ignore this question.

Question Title

* 8. If you do not use the COMET Library Service, please tell us why not? You can choose more than one option if appropriate.

Question Title

* 9. How do you find out about new practice developments or updates in your field/department/specialty? (please tick all that apply)

Question Title

* 10. We would like to assess the services we provide and the information needs of our users. If you have used any of the following services, please could you indicate if they have met your needs. Please only rate the services that you use and add comments if appropriate.

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* 12. Do you agree/ disagree with the following statement?

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* 13. Have you ever used any of the following electronic resources? (please tick all options that apply)

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* 15. Are there any specific books or journal titles you would like to see stocked at the Library? (Please specify)

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* 16. As a result of last year's survey we implemented a range of improvements to the library service including a new discovery service, more computers and a library refresh.If there was one new idea or improvement we could make, what would it be?

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* 17. We are considering purchasing the following journals as electronic full text subscriptions for the Hospital Discovery Service.Do you consider the following journals:

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* 18. For a chance of winning a Garmin GPS watch or a USB Powerbank please enter your email address in the box. A winner will be picked at random once the survey closes and will be notified by email.

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* 19. Please use this section for any comments you would like to make about our Library services

* 16. As a result of last year's survey we implemented a range of improvements to the library service including a new discovery service, more computers and a library refresh.

If there was one new idea or improvement we could make, what would it be?

* 17. We are considering purchasing the following journals as electronic full text subscriptions for the Hospital Discovery Service.

Do you consider the following journals: