Patient Feedback

Patient Feedback is important to us. Please feel free to complete our patient feedback survey either online or on a paper copy available in all our practices. Your feedback is very important in helping us provide the services you want, in the way you want them.

The questions are focused on your experience. Your identity will be kept anonymous unless you request to be kept informed of developments. Information will be retained for statistical and research purposes only. We do not sell or permit access to information about our patients to third party companies.

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* 1. Age Group?

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* 2. How did you hear about the practice?

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* 3. How long have you been a patient at this practice?

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* 4. Do other family members or friends come to our practice

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* 5. If asked, would you recommend our practice to family or friends? (If so, why?)

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* 6. We aim to provide a high standard of patient care. Do you consider our team members to be knowledgeable, efficient and welcoming?

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* 7. Our service is built around the needs and expectations of our patients. What do you think we can do, if anything, to improve our service?

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* 8. The practice is able to contact you by text message, email, telephone and letter. Which method do you prefer?

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* 9. Are there any other services you would be interested in receiving (E.g. cosmetic facial procedures; Botox, facial softening, implants, tooth whitening etc.)?

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* 10. We greatly appreciate Patient Feedback. Is there anything else you would like to tell us?

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