Screen Reader Mode Icon

Housing Repairs

To help assess and continually improve the service we provide, we would appreciate your feedback on your recent interaction with our Housing Repairs and Compliance team at Broxtowe Borough Council.

Question Title

* 1. How did you report your repair?

Question Title

* 2. How satisfied or dissatisfied are you with how easy it was to report the repair?

Question Title

* 3. Did the operative(s) show their ID badge?

Question Title

* 4. Did the operative(s) call in advance?

Question Title

* 5. Did the operative(s) complete the work in a neat and tidy manner?

Question Title

* 6. Did the operative(s) treat you and your property with respect?

Question Title

* 7. How satisfied or dissatisfied are you that the repair was completed right the first time?

Question Title

* 8. Overall, how satisfied or dissatisfied are you with the Repairs Service you received this time?

Question Title

* 9. How satisfied or dissatisfied are you that Broxtowe Borough Council was easy to deal with?

Question Title

* 10. Taking everything into account, how satisfied are you with Broxtowe Borough Council's Housing Service?

Question Title

* 11. Any further comments?

Question Title

* 12. If you would like someone to contact you to discuss this, please provide your name, address and contact details:

We want to make sure that our services are provided fairly and to those who need them. This information collected helps us get a picture of who contacts us, uses or does not access our services, so will help us improve what we provide and reduce potential barriers to access.

Please answer the questions below by ticking the boxes that you feel most describe you. Some questions may feel personal, but the information we collect will be kept confidential and secure. The better the information is that we collect the more effective our monitoring will be.

Question Title

* 13. Which of the following areas do you live in?

Question Title

* 14. Gender

Question Title

* 15. Which age group do you belong to?

Question Title

* 16. Ethnicity

Thank you for completing this survey, your response has been submitted to Broxtowe Borough Council. Please be advised if you get asked to complete any additional surveys they are not related to Broxtowe Borough Council.
0 of 16 answered
 

T