About our survey

Welcome to our partnership survey about bereavement support within our community networks and from services in the Royal Borough of Kingston upon Thames. The Covid-19 pandemic has put a spotlight on end of life care and bereavement support and during the first wave of the pandemic NHS South West London Clinical Commissioning Group set up an end of life care response group and a working group focused on bereavement support for residents in south west London. It was agreed to pilot the development of a framework to help engage with residents in the borough affected by bereavement and understand the support needs for people.

Healthwatch Kingston is working collaboratively with Kingston Voluntary Action to deliver this engagement with the South West London Bereavement Think Tank. Our aim is to better understand the needs of people who are affected by bereavement. This survey is designed to be inclusive of all kinds of loss; for example, expected or sudden deaths, miscarriages or death of children and young people. It is relevant to anyone affected by a bereavement or supporting someone through grief – before and during the pandemic (inclusive of deaths related to and not related to Covid-19). We are keen to learn your views.

Healthwatch Kingston is your health and social care champion. We make sure NHS leaders and other decision makers hear your voice and use your feedback to improve care.

Kingston Voluntary Action is the infrastructure and umbrella organisation for voluntary and community organisations in the Royal Borough of Kingston upon Thames. 

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* 1. Are you filling out this Bereavement Support and Services Survey for you or someone else?

You can complete this survey more than once if you wish to share feedback about more than one bereavement experience.

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* 2. Do you, or the person you are filling this in for, live in the Royal Borough Kingston upon Thames?

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* 3. DO YOU PROVIDE YOUR CONSENT TO HELP HEALTHWATCH KINGSTON?

A report on the finding from this survey will be produced by Healthwatch Kingston and Kingston Voluntary Action. This will be published on our websites and shared with key stakeholders, including NHS England, NHS Improvement, Healthwatch England, local NHS, Kingston Council and Kingston’s Voluntary, Community and Social Enterprise sector to help inform the commissioning and provision of bereavement support and services in Kingston. The learning from this work will then support similar engagement in other south west London boroughs.

We will not share your name or contact details with anyone. What you tell us will be used and stored for the purpose of this report and held in accordance with the Healthwatch Kingston upon Thames’ Privacy Policy (https://www.healthwatchkingston.org.uk/privacy-statement-230519) which can also be provided in paper form on request via info@healthwatchkingston.org.uk.

The information you share with us in this survey is stored on Survey Monkey online and access to it is password protected. You can view the Survey Monkey privacy policy online at: https://www.surveymonkey.co.uk/mp/legal/privacy-policy/

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