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* 1. Are there any journeys that you would like to make, but can't easily by bus? Please let us know where you would like to travel to and from.

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* 2. What is your usual bus journey? Please let us know the service you use and where you travel to and from.

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* 3. Are you happy with the frequency of your usual bus?

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* 4. Are you happy with the journey time of your usual bus?

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* 5. Does your usual bus run at a convenient time for you?

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* 6. On average, how many times a week (7day) do you travel by bus?

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* 7. Does your bus usually get stuck in congestion?

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* 8. Are there times you wish that you could travel but cannot? (If yes, please indicate the time you would like to travel)

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* 9. What ticket do you normally use?

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* 10. How do you usually pay?

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* 11. If you could have a ticket that is currently not offered, what would it be and why?

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* 12. Do you use other bus companies regularly?

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* 13. How do you plan your journey?

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* 14. Do you use social media to keep up to date on operator news and information?

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* 15. If you could make one single improvement to bus services and operations, what would it be?

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