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Alfresco Customer Survey

At Alfresco we are continually looking to improve services to our customers. Feedback regarding your most recent service from us is very much appreciated.

Privacy: Survey responses are managed confidentially via independent survey company ClarityCX, responses and personal information will not be shared with third parties. The information you provide is solely for the use of continuous improvement of services provided by Alfresco UK.

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Your Name / Company Name: (optional)

Question Title

Which Alfresco Operative(s) worked for you today?

Darren Hawkins

Eric Gerrard

Kyle Kerby

Mark Toovey

Nick Toovey

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How likely is it that you would recommend Alfresco to a friend or colleague?

Not at all likely

Extremely likely

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Do you consider Alfresco to be reliable?

Extremely

Most of the time

Sometimes

Not at all

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Was the work completed within your expected time frame?

Yes

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How do you rate the following from Alfresco:

	Excellent	Good	Average	Terrible	N/A
Office Services eg: quotes, scheduling, invoicing, communication:	Office Services eg: quotes, scheduling, invoicing, communication: Excellent	Office Services eg: quotes, scheduling, invoicing, communication: Good	Office Services eg: quotes, scheduling, invoicing, communication: Average	Office Services eg: quotes, scheduling, invoicing, communication: Terrible	Office Services eg: quotes, scheduling, invoicing, communication: N/A
Price / Value of services received:	Price / Value of services received: Excellent	Price / Value of services received: Good	Price / Value of services received: Average	Price / Value of services received: Terrible	Price / Value of services received: N/A
Professionalism of the on-site staff eg: courteous and considerate	Professionalism of the on-site staff eg: courteous and considerate Excellent	Professionalism of the on-site staff eg: courteous and considerate Good	Professionalism of the on-site staff eg: courteous and considerate Average	Professionalism of the on-site staff eg: courteous and considerate Terrible	Professionalism of the on-site staff eg: courteous and considerate N/A
Presentation of the on-site staff eg: appropriately dressed, clean etc	Presentation of the on-site staff eg: appropriately dressed, clean etc Excellent	Presentation of the on-site staff eg: appropriately dressed, clean etc Good	Presentation of the on-site staff eg: appropriately dressed, clean etc Average	Presentation of the on-site staff eg: appropriately dressed, clean etc Terrible	Presentation of the on-site staff eg: appropriately dressed, clean etc N/A

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Why did you choose Alfresco to provide your cleaning services?

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Any additional comments about the services received or improvements that could be made?

Thank you for your feedback, we aim keep all customers informed of changes and improvements made based upon the responses received.