Welcome to Healthwatch Cornwall's Survey 

Thank you for your interest in our survey. It will take approximately five minutes to complete.
Survey deadline: Friday 19 January 2018.
This survey is aimed at people who live in Cornwall, even if you are not currently registered with a doctor's (GP - General Practitioner) surgery. Your views are a vital part of developing services for people who live in Cornwall. 
As a thank you for completing, there is an option to enter our prize draw for a chance to win a £50 Amazon or Marks and Spencer voucher at the end of the survey.
Healthwatch Cornwall is an independent, publicly-funded organisation. We have statutory duties and a remit to ensure health and social care services in Cornwall are the best they can be for people, now and in the future. Currently, General Practice represents one of the most common areas you have been telling us about, and a significant proportion of this feedback relates to the increasing difficulty you experience in getting an appointment with a doctor at your surgery. Experiences vary across GP practices in Cornwall. The National GP Patient Survey data from July 2017*, shows general practice services in Cornwall and the Isles of Scilly are consistently regarded by patients as better than the England average. However, there is a shortage of general practice doctors nationally and locally – demand is increasing whilst the number of doctors is not. This means services may need to be provided in other ways to ensure they meet the public’s needs and offer the best possible patient experience, within the allocated budget and resources.

Healthwatch Cornwall would like to find out more about your views and experiences of getting a doctor's appointment in Cornwall, along with your expectations and preferences, to help inform and shape future plans. We are
 liaising with NHS Kernow (Kernow Clinical Commissioning Group) on their plans to deliver improved access to GP services.

By completing this survey:
·   Your voice will be heard by those planning and delivering services
·   Your views will influence positive change to services in Cornwall. 

Your anonymous data may be shared with providers of services locally and with Healthwatch England, in order to help improve services. Your identity and information will remain protected. You can email Healthwatch Cornwall at any time, if you would like your data removed.

Firstly, is the information you are providing about you, or are you are completing this survey on behalf of someone else who has given you their consent to complete this?