Citizens Advice would like to hear about how you access banking services, such as withdrawing or depositing cash and the impact of bank branch closures on how you access these services.

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* 1. What is your age?

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* 2. 3. What is your household income per year?

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* 3. Do you consider yourself disabled?

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* 4. Do you live in an urban/town or rural area?

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* 5. Thinking about the last 12 months, how regularly did you use banking services at a bank branch, such as withdrawing or depositing cash and cheques, checking your balance or paying bills?

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* 6. Which banking services do you regularly use at a bank branch?

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* 7. Thinking about the last 2 years, has a bank branch you regularly used closed?

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* 8. How easy is it for you now to access banking services?

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* 9. How has the closure of your bank's branch(es) affected your access to banking services?

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