Membership Survey 2019

Thank you for supporting the Patients Association via your membership. We are dedicated to making sure your voice, added to that of our other members, becomes a strong collective voice for all patients in the UK. Please take a few minutes to complete our annual membership survey - the information you provide will help us better understand patients' concerns and will enable us to build on our work towards improving patient experience. All responses to this survey will be completely private and confidential.

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* 1. All in all, how satisfied or dissatisfied would you say you are with the way in which the National Health Service runs nowadays?

Very Satisfied

Quite Satisfied

Neither satisfied nor dissatisfied

Quite dissatisfied

Very dissatisfied

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* 2. Which issues in health and social care are you most concerned about? Tick up to three.

Funding and sustainability of health and social care services

Engagement of patients and others in decisions about their care and care services

Technology, particularly digital technology, and what it means for health and social care

Support for carers

The health and social care workforce

Prevention and public health

Safety, and putting things right when there have been problems

Social care

Experience of using and accessing health and social care

Brexit and what it might mean for health and social care

The structure of the health and social care systems, and how they are operated

Other (please specify)

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* 3. What prompted you to become a member of the Patients Association? (tick as many as apply)

I received support from the helpline and wanted to give something back

I wanted to campaign for improvements in health and social care

I wanted to get involved in campaigning on a specific issue

I wanted to take part in surveys/focus groups

I wanted a volunteering opportunity

I wanted to make charitable donations

I was involved in a Patients Association project

Other (please specify)

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* 4. Would you recommend membership of the Patients Association to a friend?

Yes

Don't know

Can you tell us why?

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* 5. What do you value most about your membership of the Patients Association?

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* 6. Some of the benefits we offer to our members include: quarterly members' newsletter (in the post or by email), Weekly News email round up, invitations to our AGM and a say in our future and opportunities to take part in surveys/focus groups/consultations.
We want to attract more members. What benefits do you suggest we offer to raise our membership?

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* 7. First Name

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* 8. Last Name

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* 9. What is your gender?

Male

Female

Non-binary/ third gender

Prefer not to say

Prefer to self describe (please specify)

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* 10. What is your age?

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* 11. What is your ethnicity?

Any other ethnic group (please specify)

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* 12. Where do you live? To see the boundaries of English regions, you can consult the map on this webpage.

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* 13. Are you currently a carer? Please select the answer that matches your circumstances most closely.

I am the main carer, or one of the main carers, for a relative or close friend who lives in the same household as me

I am involved in supporting a relative or close friend to manage their care, but am not their main carer or living in the same household

I have a relative or close friend who has ongoing care needs, but I am not regularly or actively involved in supporting them

I do not have any involvement with any form of caring role.

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* 14. How much do you use healthcare services?

I have regular contact with NHS services, for instance to manage a long-term condition

I have used NHS services regularly in the last two years, for a variety of different health issues rather than one or more long term conditions

I am generally in good health, and have had only occasional contact with NHS services in the last two years

I have not used NHS services in the last two years

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* 15. How did you hear about us?:

At an event

Facebook

Care Quality Commission

Google or other internet search

Helpline

Met a representative of the charity

Newsletter

Newspaper or online media

TV or Radio

Twitter

Word of mouth

Other (please specify)

It’s vital that we continue to attract new members and supporters, to ensure that the Patients Association is able to keep up its work over the long term. We therefore want to build up a picture of the people who support us, and their backgrounds, so that we can make sure we are offering an attractive membership package, and can find out if there are any groups of people who are less likely to join us.

To help us do this, we would be grateful if you could complete these optional questions. When they ask about your job, please answer with reference to your current job, or the last job you had if you are currently retired or not working.

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* 16. Do (did) you work as an employee or are (were) you self employed?

Employee

Self-employed with employees

Self-employed/freelance without employees