Brand Feedback Question Title * 1. How did you hear about the Norbar brand? Social Media Internet Word Of Mouth Distributor Newspaper / Magazine YouTube Trade Show / Exhibition Previous Use Other (please specify) OK Question Title * 2. How would you describe your overall opinion of the Norbar brand? Extremely favourable Very favourable Somewhat favourable Not so favourable Not at all favourable I had not previously heard of this brand OK Question Title * 3. What words first come to mind when you think of Norbar? OK Question Title * 4. How likely is it that you would recommend this brand to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 5. When you have a torque need, which brand first springs to mind? OK Question Title * 6. On a scale from 1 (never heard of) to 7 (extremely familiar), please rate how familiar you are with each brand. By familiarity, we mean how often you have come across a brand, as well as how well you know the brand and what it is like. 1-Never heard of 2 3 4 5 6 7-Extremely familiar Norbar Norbar 1-Never heard of Norbar 2 Norbar 3 Norbar 4 Norbar 5 Norbar 6 Norbar 7-Extremely familiar Gedore Gedore 1-Never heard of Gedore 2 Gedore 3 Gedore 4 Gedore 5 Gedore 6 Gedore 7-Extremely familiar Stahlwille Stahlwille 1-Never heard of Stahlwille 2 Stahlwille 3 Stahlwille 4 Stahlwille 5 Stahlwille 6 Stahlwille 7-Extremely familiar Snap-on Snap-on 1-Never heard of Snap-on 2 Snap-on 3 Snap-on 4 Snap-on 5 Snap-on 6 Snap-on 7-Extremely familiar Tohnichi Tohnichi 1-Never heard of Tohnichi 2 Tohnichi 3 Tohnichi 4 Tohnichi 5 Tohnichi 6 Tohnichi 7-Extremely familiar Facom Facom 1-Never heard of Facom 2 Facom 3 Facom 4 Facom 5 Facom 6 Facom 7-Extremely familiar Britool Britool 1-Never heard of Britool 2 Britool 3 Britool 4 Britool 5 Britool 6 Britool 7-Extremely familiar Proto Proto 1-Never heard of Proto 2 Proto 3 Proto 4 Proto 5 Proto 6 Proto 7-Extremely familiar Plarad Plarad 1-Never heard of Plarad 2 Plarad 3 Plarad 4 Plarad 5 Plarad 6 Plarad 7-Extremely familiar RAD RAD 1-Never heard of RAD 2 RAD 3 RAD 4 RAD 5 RAD 6 RAD 7-Extremely familiar OK Question Title * 7. Why do you buy Norbar products? High Quality Vast Range Convenience Brand Reputation Price Durability Accuracy High Level of Technical Support Other (please specify) OK Question Title * 8. On a scale of 1 to 5 where 1 is very poor and 5 is very good please rate the different aspects of the Norbar website? 1 (Very Poor) 5 (Very Good) N/A Overall look and feel Overall look and feel 1 (Very Poor) Overall look and feel Overall look and feel Overall look and feel Overall look and feel 5 (Very Good) Overall look and feel N/A Ease of finding what you want Ease of finding what you want 1 (Very Poor) Ease of finding what you want Ease of finding what you want Ease of finding what you want Ease of finding what you want 5 (Very Good) Ease of finding what you want N/A Search facility Search facility 1 (Very Poor) Search facility Search facility Search facility Search facility 5 (Very Good) Search facility N/A User friendliness User friendliness 1 (Very Poor) User friendliness User friendliness User friendliness User friendliness 5 (Very Good) User friendliness N/A Company news and data on the site Company news and data on the site 1 (Very Poor) Company news and data on the site Company news and data on the site Company news and data on the site Company news and data on the site 5 (Very Good) Company news and data on the site N/A Product data included on the site Product data included on the site 1 (Very Poor) Product data included on the site Product data included on the site Product data included on the site Product data included on the site 5 (Very Good) Product data included on the site N/A Product Selector Product Selector 1 (Very Poor) Product Selector Product Selector Product Selector Product Selector 5 (Very Good) Product Selector N/A OK Question Title * 9. Is there anything you believe is missing from the current Norbar website that you would find helpful? OK Question Title * 10. How would you prefer to hear from Norbar? Social Media Newspaper / Magazine E-Newsletter Other (please specify) OK DONE