Product Feedback Question Title * 1. Which type of product did you purchase? Torque Wrench / Screwdriver Pneumatic Torque Tool Electronic Torque Tool Manual Torque Multiplier Torque Measurement Instrument Harsh Environment Instrument Ultrasonic Measurement Hydraulic Tool Calibration Fixture Please specify the model name e.g. NorTorque OK Question Title * 2. How did you hear about Norbar's Products? Social Media Internet Word Of Mouth Distributor Newspaper / Magazine YouTube Trade Show / Exhibition Previous Use Norbar Website Other (please specify) OK Question Title * 3. Where did you purchase the torque product from? (If from a distributor, which distributor?) OK Question Title * 4. On a scale of 1 (Not at all satisfied) to 10 (Extremely Satisfied) how satisfied were you with the level of service you received? 1 (Not at all satisfied) 5 10 (Extremely satisfied) Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 5. What aspect(s) of the service impressed you? OK Question Title * 6. What aspects of the service could be improved? OK Question Title * 7. What are the best things about the Norbar product you have purchased? OK Question Title * 8. Are there any negatives about the product you have purchased? OK Question Title * 9. Which competitors, if any, do you consider when shopping for your torque equipment? OK Question Title * 10. What torque products would you like to see in the future? OK Question Title * 11. What improvements would you make to Norbar products? OK Question Title * 12. Why do you buy from Norbar? High quality Vast Range Convenience Brand Reputation Price Technical Support Other (please specify) OK Question Title * 13. What would be your preferred method to buy from Norbar? Online e.g. Amazon Specialist Distributor (High expertise in torque but usually a smaller product offering) General Industrial Distributor (Wide product offering but usually a lower degree of technical knowledge) Norbar direct I would prefer to hire If Other (please specify) OK Question Title * 14. How interested are you in being notified when our new products launch? Extremely interested Very interested Somewhat interested Not so interested Not at all interested OK DONE