Please answer the following questions to help us ensure that the library service is meeting the needs of its members. 
 
Where possible we use feedback from this survey to improve the library and its services. 
Click here for examples of previous improvements.
 
If you completed this survey last year, please do so again so that we can monitor any change in performance.

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* 2. When do you mainly visit the library?

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* 3. How frequently do you visit the library in person:

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* 4. How frequently do you use the library's online resources

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* 5. Can you give an example of something the library has helped you achieve? (e.g. completion of coursework, informing patient care, successful revision space for degree/specific exam)

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* 6. In general, how satisfied are you with the following:

  Very Satisfied Satisfied Dissatisfied Very Dissatisfied Not used but aware of service Not used and unaware of service
Book renewals
WiFi access
Knowledge of library staff
Ease of contacting the library team
Relevance of print books
Copying facilities
Library website
Book borrowing (self-issue)
Library environment
Out-of-hours access
Group study space
Inter-library loan service
Helpfulness of library staff
Provision of computers
Library skills training (e.g. database training)
Literature searching service
Quiet study space
Current awareness service (knowledgeshare/evidence updates)
BrowZine
Collection of ebooks
Staffed opening hours
Health and wellbeing collection
Printing facilities
Collection of online journals
Book returns
UpToDate
Availability of print books
NICE healthcare databases (e.g. Medline, CINAHL)
Handouts/leaflets/How-to guides
Discovery Search
BMJ Best Practice

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* 7. Of the library's services and facilities which are the most important to you?
Please explain why these are important to you.

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* 8. Of the library's services and facilities which are the least important to you?
Please explain why these are least important to you.

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* 9. There are plans to expand and renovate the library in the next couple of years. What changes could the library make to improve the service it offers? 
If applicable, please also elaborate on any "Dissatisfied" or "Very Dissatisfied" responses in Question 6

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* 10. How much do you agree with the following statement:
Overall, I am very satisfied with the service the library provides to me

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