We at MNHQ would love to find out a bit more about what people think about our webchats on Mumsnet - what you like and dislike, what you’d like to see improved, etc.
It applies to all webchats: Book Club, politicians, slebs, academics, random people of interest.
Please answer the questions thinking about the most recent webchat thread you’ve looked at. It’s fine if you just lurk - we’d still very much like to know what you think.
Please fill in the survey below and add your details at the end and you'll be entered into a prize draw where one winner will get a £100 voucher for the store of their choice (from a list) - draw to be done 31 March 2017.

Thank you and good luck!

MNHQ

* 1. Which webchat have you just read/taken part in? Please name the guest(s) so we know which one you’re thinking about.

* 2. Please state...

  Yes No
Are you a Mumsnet member?
Were you a Mumsnet member when you first clicked on the webchat?
Did reading the webchat prompt you to become a Mumsnet member - perhaps because you wanted to be able to post a question?

* 3. How did you arrive on this webchat thread?

* 4. And - if you already knew about this webchat before you clicked through to the webchat thread - how did you hear about it? Please tick all that apply:

* 5. Did you read the webchat thread… (please tick all that apply)

* 6. Overall, how would you rate this webchat thread/your experience for the following?

  Excellent Good Neutral Not good Poor N/A
Feeling compelling/interesting
Knowing where the beginning and end of the thread are
Ease of understanding of the format of Mumsnet webchats
Ease of use overall
Interaction with other Mumsnetters
Feeling ‘live’
Finding out things you wanted to know
Ease of use of pagination (pages)
Ease of use of At A Glance feature
Understanding where the guest’s answers were
Interaction with the guest

* 7. Did you quit reading the thread (before you’d reached the end) because you found the experience unsatisfactory in any way?

* 8. If ‘yes’, please tell us what made you quit the thread. Please tick all that apply:

* 9. Did you post on the thread?

* 10. If ‘no’, why not? Please tick all that apply:

* 11. Did you share this webchat on social media or tell anyone else it was happening? Please tick all that apply:

And now some more general questions about Mumsnet webchats:

* 12. Have you ever...

  Yes No
Meant to take part in a Mumsnet webchat, but forgot that it was happening?
Heard about a Mumsnet webchat after it happened and thought ‘darn it, I wish I’d known about that one’?
Wanted to join a webchat but been unable because of the time it is being held?
Bought a book/ product being promoted on a MN webchat?

* 13. What’s your preferred time for webchats - when would it be easiest or best for you to take part? Please tick all that apply:

* 14. Who would you absolutely love us to have on for a Mumsnet webchat?

* 15. How old are you?

* 16. Please state the age of all your children.

* 17. Where do you live?

* 18. Add your details below to be entered into the prize draw. 

Thank you so much for taking part!

MNHQ

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