Introduction

Here at ChesterGates Veterinary Specialists we strive to provide the best service for yourself and your pet.
PleaseĀ could you complete this quick survey to give us your feedback.
If you have any further comments onĀ individual questions, please click on the speech bubble at the end of the question to add them.

Question Title

* 1. What was the date of your visit to ChesterGates Veterinary Specialists

Date

Question Title

* 2. Did your veterinary practice recommend other referral centres for your pets treatment besides Chestergates

Question Title

* 3. Why did you choose ChesterGates Veterinary Hospital?

Question Title

* 5. Do you feel that our reception and administration team were clear on the information provided to you when:-

  Extremely clear Very clear Clear Unclear Completely unclear Not applicable
Booking your appointment
Discussing your insurance
Discussing your account

Question Title

* 6. Do you feel that our clinical staff were clear on the information provided to you when:-

  Extremely clear Very clear Clear Unclear Completely unclear Not applicable
Discussing a treatment plan for your pet
Discussing the cost of the treatment
Discussing the diagnosis and follow up treatment for your pet

Question Title

* 7. How would you rate your overall experience at ChesterGates Veterinary Specialists?

Question Title

* 8. Would you be happy to recommend ChesterGates Veterinary Specialists to a friend or colleague?

Question Title

* 9. Would you be happy for us to contact you regarding your feedback?

Question Title

* 10. If you have answered yes to question 9, please complete your details below

Question Title

* 11. Please add any other comments that you feel will help us improve our service and be able to provide excellent customer care to you and your pet

T