We would like your feedback on some things we are doing

The Welsh Government is giving GP practices additional money this year to invest in improving services. Practices need to work together as part of groups of local practices (known as clusters) to decide how this money should be used. We would like to get your feedback on the areas we are investing in as well as hear your ideas for key improvements you think should be made. We appreciate your time in giving us this feedback and will publish a summary of what you've told us. Thank you. 

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* 1. We are planning to update our phone system to allow you to book, check or cancel an appointment just by using your phone keypad rather than having to wait to speak to a receptionist. Please let us know what you think?

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* 2. We are using Welsh Government funding to increase the pharmacist resources in the practice (to deal with patients' medication queries, medication reviews). This will free up our GPs to enable them to see more patients. Please let us know what you think about this?

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* 3. Another area we are investing Welsh Government funding in is to enable GPs to have full access to patients' medical records via a PC tablet or phone when they do a home visit (rather than relying on a printed extract from the records). Please let us know what you think about this?

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* 4. What one thing would you like to see us invest in in order to improve our services?

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