Questions for Care Homes - 2021

Who are Healthwatch Warwickshire?

Healthwatch Warwickshire are here to listen to the needs, views and concerns of the people of Warwickshire and speak out on their behalf. Our role is to ensure that local health and social care services, and all local decision makers, put people’s experiences at the heart of their care.

Why are we asking these questions?

We would like to know how things are and what would help you to support your residents at this difficult time.

What we want to do is to gather information which will enable us to find out if there is anything you need to support residents.

We will do this by:

Telling people and organisations, including the voluntary sector, across Warwickshire what we have agreed might be helpful to you and your residents.
Sharing the things, you are doing, that are working well, so that we can learn from each other.

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* 1. Is there anything you have been doing with residents that is going well?

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* 2. How are you helping residents to stay in touch with people?

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* 3. How are you keeping relatives informed?

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* 4. How is respite care working for you and have you seen any reduction or increase in the amount of respite care you have been able to provide?

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* 5. Are your Covid testing procedures working well?

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* 6. How do you think staff are feeling at the moment?

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* 7. Is there anything you are worried about?

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* 8. Are there any issues you are experiencing, that you would like us to raise on your behalf?

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* 9. Are you getting the support you need?

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* 10. Do you know about the mental health support services for frontline workers, provided by Warwickshire County Council? (details at bottom of page)

Yes

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* 11. If you would like to leave your name and the Care Home you are representing please leave your details here...(this is optional)

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* 12. Would you like us to get in touch with you? (If yes please make sure you have left your contact details)

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* 13. Are you happy for us to share some of the good things you are doing on our website?

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* 14. Your Mental Health in lockdown
Please do remember to take time for yourself. As frontline workers, we recognise the mental and physical challenges that COVID-19 is currently placing on you.

We cannot reiterate enough the importance of seeking help should you find your mental health is affecting your everyday life. Please do not suffer in silence, help is available.

Support is available from Warwickshire County Council: www.warwickshire.gov.uk/mentalhealth

Our Frontline www.mentalhealthatwork.org.uk/ourfrontline/
This service offers support from trained volunteers plus resources to help look after your mental health.