The Pulse of Operational Risk

Welcome

What are your top operational risks for 2021?

How has your organisation responded to the pandemic in order to protect people, assets and premises?

Let us know in this quick and anonymous five minute Pulse of Operational Risk survey.

The results will be published in a special Operational Risk report in the Q2 edition of StrategicRISK, in partnership with Riskonnect.

Question Title

* 1. What sector does your organisation operate in?

Question Title

* 2. What country are you based in?

Question Title

* 3. What is your job title?

Question Title

* 4. Please rank your top five operational risks for 2021 in order of priority?

Third party

Cyber risk and data security

Regulation and litigation

Errors and omissions

Theft, fraud and misconduct

Health & safety

Staff wellbeing

Product liability

Organisational change

Resilience risk

Physical

Environmental

Geopolitical

People risk/loss of key individuals

Business interruption

Other (please specify)

Question Title

* 5. How prepared was your organisation to respond to the operational risks presented by the COVID-19 pandemic? (please pick one)

Very prepared

Prepared

Somewhat prepared

Poorly prepared

Not at all prepared

Please comment

Question Title

* 6. How did you organisation initially respond to the pandemic and country lockdowns in order to protect people, assets and premises?

Question Title

* 7. How has your operational risk management approach evolved over the course of the pandemic?

Question Title

* 8. What steps, if any, has your organisation taken to improve operational resilience over the past 12 months (pick up to five you have invested in)?

Crisis management

Business continuity planning and testing

Third-party risk management

Internal collaboration

Digital solutions, data and analytics

IT security and cyber hygiene

Third-party risk consulting

Health & safety

Staff wellness

Insurance and risk financing

Internal audits

GRC frameworks

New hires to bolster the operational risk team

Other (please specify)

Question Title

* 9. Based on these actions, how well prepared do you think your organisation will be to respond to future operational risks arising from major shocks? (please pick one)

Very prepared

Prepared

Somewhat prepared

Poorly prepared

Not at all prepared

Please comment

Question Title

* 10. If you'd like to receive a copy of the final report, please share your email address. The survey is completely anonymous and your details will not be shared with any third parties.