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* 1. What type of appointment did you attend today?

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* 2. Were you happy with the way your appointment was arranged (including the pre-appointment phone call)?

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* 3. Were you and your child involved as much as you wanted to be in decisions about your child's care are treatment?

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* 4. Were you given information in a way that you could understand?

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* 5. What was good about your appointment with the Children's Audiology Department?

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* 6. If we could make any improvements to the service what would this be?

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