Your Bus, Your Say: Creating Better Journeys Survey

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* 1. Please select which local authority area you live in:

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* 2. How often, if at all, do you travel by bus?

I never travel by bus

Less than once per week

1-2 times per week

2-3 times per week

3-4 times per week

4-5 times per week

5-6 times per week

More than 6 times per week

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* 3. Is there anywhere you would like to use a bus to travel to, but none are available?

GP/Hospital

Bank

Post Office

Supermarket

Work

College/University

Jobcentre

Other (please specify)

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* 4. How satisfied are you with the issues below in relation to buses in your area? Please rank 1 to 5, where 1 is ‘very dissatisfied’ and 5 is ‘very satisfied’.

	1	2	3	4	5	Don't know
Cleanliness/Condition of bus	Cleanliness/Condition of bus 1	Cleanliness/Condition of bus 2	Cleanliness/Condition of bus 3	Cleanliness/Condition of bus 4	Cleanliness/Condition of bus 5	Cleanliness/Condition of bus Don't know
Frequency of service	Frequency of service 1	Frequency of service 2	Frequency of service 3	Frequency of service 4	Frequency of service 5	Frequency of service Don't know
Availability of timetable information	Availability of timetable information 1	Availability of timetable information 2	Availability of timetable information 3	Availability of timetable information 4	Availability of timetable information 5	Availability of timetable information Don't know
Availability of fare information	Availability of fare information 1	Availability of fare information 2	Availability of fare information 3	Availability of fare information 4	Availability of fare information 5	Availability of fare information Don't know
Accuracy of available information	Accuracy of available information 1	Accuracy of available information 2	Accuracy of available information 3	Accuracy of available information 4	Accuracy of available information 5	Accuracy of available information Don't know
Punctuality of buses	Punctuality of buses 1	Punctuality of buses 2	Punctuality of buses 3	Punctuality of buses 4	Punctuality of buses 5	Punctuality of buses Don't know
Time given to sit down safely	Time given to sit down safely 1	Time given to sit down safely 2	Time given to sit down safely 3	Time given to sit down safely 4	Time given to sit down safely 5	Time given to sit down safely Don't know
Providing feedback to bus company	Providing feedback to bus company 1	Providing feedback to bus company 2	Providing feedback to bus company 3	Providing feedback to bus company 4	Providing feedback to bus company 5	Providing feedback to bus company Don't know
Getting help if something goes wrong	Getting help if something goes wrong 1	Getting help if something goes wrong 2	Getting help if something goes wrong 3	Getting help if something goes wrong 4	Getting help if something goes wrong 5	Getting help if something goes wrong Don't know
Feeling safe while on the bus	Feeling safe while on the bus 1	Feeling safe while on the bus 2	Feeling safe while on the bus 3	Feeling safe while on the bus 4	Feeling safe while on the bus 5	Feeling safe while on the bus Don't know
Driver behaviour/attitude	Driver behaviour/attitude 1	Driver behaviour/attitude 2	Driver behaviour/attitude 3	Driver behaviour/attitude 4	Driver behaviour/attitude 5	Driver behaviour/attitude Don't know
Value for money of bus travel	Value for money of bus travel 1	Value for money of bus travel 2	Value for money of bus travel 3	Value for money of bus travel 4	Value for money of bus travel 5	Value for money of bus travel Don't know

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* 5. Thinking of the issues above, which are the 3 most important to you in relation to bus travel?

Condition/Cleanliness

Service frequency

Timetable information

Fare information

Information accuracy

Punctuality

Time to sit down

Providing feedback

Getting help

Feeling safe on bus

Driver behaviour/attitude

Value for money

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* 6. Is there else anything you would like to tell us about your local bus service?

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* 7. To look at specific service areas within local authorities, we would need to know your postcode. If you are happy to provide this, please do so here:

Thank you for completing this survey! Your response will help us call for better buses.

If you are unhappy about a bus service in Scotland, read our online advice here.