Introduction

Bulbanks Medical Centre is merging with Riverside Surgery on July 1st 2021 and will be renamed Riverside Surgery Battle Road Branch. This will mean that Riverside Surgery will have THREE branches, ONE at 62 Battle Road, Erith (formerly known as Bulbanks Medical Centre), ONE located in Erith Health Centre, 50 Pier Road, Erith and ONE at 25 Mill Road, Erith.

Healthwatch Bexley would like to hear patient’s views and comments about the merger. Please take a couple of minutes to complete our short questionnaire. Your feedback can help to shape and improve services going forward.

ALL ANSWERS ARE CONFIDENTIAL.

If you would like to find out more about the work Healthwatch Bexley does please visit our website: www.healthwatchbexley.co.uk

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* 1. Are you a patient at Bulbanks Medical Centre or Riverside Surgery?

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* 2. Are you aware of the planned merger? 

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* 3. Are you in agreement with the merger?

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* 4. Please provide further comments for your answer to question 3.

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* 5. Do you have any questions or concerns regarding the merger?

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* 6. If yes what questions and concerns do you have?

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* 7. A selection of frequently asked questions about the merger can be viewed here (link to be inserted).  After reading these have your concerns been addressed?

Two engagement sessions have been arranged as follows to answer any questions you may have and share any details of the merger and to discuss what improvements patients would like to see as part of the merger:

Wednesday 16 June 20231, 18.30 to 19.30 at Riverside Surgery, Erith Health Centre, 50 Pier Road, Erith, Kent DA8 1RQ.  Please note that due to due to COVID-19 restrictions this will be limited to 15 pre-booked spaces.

Wednesday 23 June 2021, 18:30 to 19:30. This will be a virtual event.

To attend either event, please call 07445 644 356 between 10:00am and 18:00pm.

If you are unable to attend either event but have a question or would like to comment on the merger, please call Healthwatch Bexley on 07506 910 968 or 07833 752 390.

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* 9. How old are you?

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* 11. Gender/identity

THANK YOU FOR TAKING THE TIME TO ANSWER THIS QUESTIONNAIRE. 

If you would like to comment further please contact Healthwatch Bexley directly by calling Sarah Richards on 07506 910968 or Sonea Hodgson on 07833 752390.  Lines are open Monday to Friday 9am - 5pm, if we are unable to take your call please leave a message and we will respond within a couple of hours.  You can also email us at admin@healthwatchbexley.co.uk

To find out more about the work we do please visit our website: www.healthwatchbexley.co.uk. or follow us on social media:
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