Thanks for choosing to join our conversation and take part in this research on Yorkshire Water’s strategic direction strategy.
We understand that the 5.4 million people who live in Yorkshire, and the millions of people who visit our region each year, rely on our services for their basic health needs and lifestyles; as well as 140,000 businesses who use our water to provide goods and services that support the economy, not just of Yorkshire but the whole of the UK.
By closely listening to the service expectations of our varied and diverse customers, Yorkshire Water has produced a new strategic direction strategy for the decades ahead, looking in detail at the future economic, social and environmental issues that face Yorkshire. Our customer conversations have given us valuable insight into what shape our operations should take in the future, and we will maintain this ongoing dialogue to ensure we keep delivering what our customers want.
Drawing all conversations together, Yorkshire Water have created 5 big goals. These big goals essentially will become Yorkshire Water's new long-term objectives. The strategy will ensure that Yorkshire Water strive for much more consistent service and ongoing investment through to 2045- 2050. This approach will allow for greater changes in the future, and an improved Yorkshire because of them.
The following survey should take about 10 minutes to complete.
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