Respondents Profile

We would be delighted if you could spend around 5-10 minutes completing this survey about yourself and your service desk. Your input will enable us to gain a better understanding of salaries and incentive packages in the IT Service Desk Industry.

The survey findings are strictly confidential and only aggregate findings will be reported. Your personal data will only be seen by SDI, no one else will have access to it. This survey is being conducted in accordance with the Market Research Society Code of Conduct.

This survey is conducted by SDI and is due for publication in August 2018.

Thank you for taking part.

* 1. What is your Gender?

* 2. What is your age?

* 3. What is the highest level of education you have completed?

* 4. Which sector do you work in?

* 5. How many people work in your department?

* 6. Where are you based?