Kintore Broadband Survey - September 2016 How is your broadband? The Scottish Government has set a target for 95% of the population to have access to superfast broadband by 2017. Two years on from the launch of superfast fibre broadband in Kintore, we'd like to know more about your broadband experiences. Which town do you currently live in, or live near? Question Title * 1. Which town do you currently live in, or live near? Kintore Other (please state below) Other (please specify) Who provides your broadband service? Question Title * 2. Who provides your broadband service? BT Plusnet Sky John Lewis Zen EE Talk Talk Three Tooway (satellite) Hybeam (satellite) Other Don't know What type of broadband do you have? Question Title * 3. What type of broadband do you have? Traditional wired broadband Fibre broadband (e.g. BT Infinity) Satellite Don't know Even if you have not opted for superfast fibre broadband (such as BT Infinity), do you know if your line is enabled for it? Question Title * 4. Even if you have not opted for superfast fibre broadband (such as BT Infinity), do you know if your line is enabled for it? Yes No Don't know If you have tested your speed with a website like http://speediest.net or http://speedtest.btwholesale.com, what is the best speed your line achieves? Question Title * 5. If you have tested your speed with a website like http://speediest.net or http://speedtest.btwholesale.com, what is the best speed your line achieves? Less than 1MB 1MB 2MB 3MB 4MB 5MB 6MB 7MB 8MB 9MB 10MB 11MB 12MB 13MB 14MB 15MB 16MB 17MB 18MB 19MB 20MB Over 20MB What is the worst speed you have seen recently? Question Title * 6. What is the worst speed you have seen recently? Less than 0.5MB 0.5MB-1MB 1MB 2MB 3MB 4MB 5MB 6MB 7MB 8MB 9MB 10MB 11MB 12MB 13MB 14MB 15MB 16MB 17MB 18MB 19MB 20MB over 20MB Don't know In the last three months, have you suffered service outages with your broadband service (these may be disconnections or a throughput failure) when you are unable connect to websites, email services, download sites, etc. Question Title * 7. In the last three months, have you suffered service outages with your broadband service (these may be disconnections or a throughput failure) when you are unable connect to websites, email services, download sites, etc. Never Very rarely Occasionally Quite regularly Very regularly Are you satisfied with your broadband speed? Question Title * 8. Are you satisfied with your broadband speed? Very satisfied Slightly satisfied Neither satisfied nor dissatisfied Slightly dissatisfied Very dissatisfied Would you like to add a comment about your broadband service? Question Title * 9. Would you like to add a comment about your broadband service? Done