Moving Trends Survey 2017

Thank you for your valuable input in completing this survey, those providing their details will be entered into a prize draw with the chance of winning an iPad. The survey is being conducted in partnership with the British Association of Removers (BAR) Commercial Moving Group (CMG) to discover the latest trends in relocation. Results will be compared with the last study conducted by PFM in 2009 and will be published across the PFM brand. The majority of questions are multiple choice and will require just a few minutes to complete.

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* 1. Are you responsible for your company's internal or external relocation?

Yes

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* 2. Do you use an external relocation advisor?

Yes

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* 3. Which external relocation advisor do you use?

Property Consultant

Move management company

Architect/Designer

Fit out company

Relocation contractor

Furniture supplier

FM contractor

IT advisor

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* 4. When looking for a removal contractor how important are the following?

	Relocation methodology	Rapport with removal contractor key staff	A member of the BAR	A member of the BAR CMG	Price	Relevant previous experience	Recommendation	Full move management capabilities	BS8522 Commercial Moving Standard	ISO Accredition	Credible CSR policy
Not Important	Not Important Relocation methodology	Not Important Rapport with removal contractor key staff	Not Important A member of the BAR	Not Important A member of the BAR CMG	Not Important Price	Not Important Relevant previous experience	Not Important Recommendation	Not Important Full move management capabilities	Not Important BS8522 Commercial Moving Standard	Not Important ISO Accredition	Not Important Credible CSR policy
Quite Important	Quite Important Relocation methodology	Quite Important Rapport with removal contractor key staff	Quite Important A member of the BAR	Quite Important A member of the BAR CMG	Quite Important Price	Quite Important Relevant previous experience	Quite Important Recommendation	Quite Important Full move management capabilities	Quite Important BS8522 Commercial Moving Standard	Quite Important ISO Accredition	Quite Important Credible CSR policy
Important	Important Relocation methodology	Important Rapport with removal contractor key staff	Important A member of the BAR	Important A member of the BAR CMG	Important Price	Important Relevant previous experience	Important Recommendation	Important Full move management capabilities	Important BS8522 Commercial Moving Standard	Important ISO Accredition	Important Credible CSR policy
Very Important	Very Important Relocation methodology	Very Important Rapport with removal contractor key staff	Very Important A member of the BAR	Very Important A member of the BAR CMG	Very Important Price	Very Important Relevant previous experience	Very Important Recommendation	Very Important Full move management capabilities	Very Important BS8522 Commercial Moving Standard	Very Important ISO Accredition	Very Important Credible CSR policy
Extremely Important	Extremely Important Relocation methodology	Extremely Important Rapport with removal contractor key staff	Extremely Important A member of the BAR	Extremely Important A member of the BAR CMG	Extremely Important Price	Extremely Important Relevant previous experience	Extremely Important Recommendation	Extremely Important Full move management capabilities	Extremely Important BS8522 Commercial Moving Standard	Extremely Important ISO Accredition	Extremely Important Credible CSR policy

Other (please specify)

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* 5. How are moves executed?

Contract out parts, manage remainder in house

Handle whole move in-house

Contractor runs whole project

Move management consultant runs whole project

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* 6. Have you ever used a move management company?

Yes

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* 7. Have you carried out an internal move in the past 18 months?

Yes

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* 8. Did you use an outsourced relocation contractor for the internal move?

Yes

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* 9. How did the contractor perform for the internal move?

Excellent

Very Good

Good

Poor

Very Poor

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* 10. Have you carried out an external move in the past 18 months?

Yes

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* 11. Did you use an outsourced relocation contractor for the external move?

Yes

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* 12. How did the contractor perform for the external move?

Excellent

Very Good

Good

Poor

Very Poor

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* 13. When awarding a removal contractor how important are the following?

	Not important	Quite important	Important	Very important	Extremely important
Keeping to the move schedule	Keeping to the move schedule Not important	Keeping to the move schedule Quite important	Keeping to the move schedule Important	Keeping to the move schedule Very important	Keeping to the move schedule Extremely important
Pre-move planning	Pre-move planning Not important	Pre-move planning Quite important	Pre-move planning Important	Pre-move planning Very important	Pre-move planning Extremely important
Communicating the move programme	Communicating the move programme Not important	Communicating the move programme Quite important	Communicating the move programme Important	Communicating the move programme Very important	Communicating the move programme Extremely important
Keeping to budget	Keeping to budget Not important	Keeping to budget Quite important	Keeping to budget Important	Keeping to budget Very important	Keeping to budget Extremely important
Quality of removal staff	Quality of removal staff Not important	Quality of removal staff Quite important	Quality of removal staff Important	Quality of removal staff Very important	Quality of removal staff Extremely important
Overall move management	Overall move management Not important	Overall move management Quite important	Overall move management Important	Overall move management Very important	Overall move management Extremely important
Innovations and ideas	Innovations and ideas Not important	Innovations and ideas Quite important	Innovations and ideas Important	Innovations and ideas Very important	Innovations and ideas Extremely important
Initial Proposed document	Initial Proposed document Not important	Initial Proposed document Quite important	Initial Proposed document Important	Initial Proposed document Very important	Initial Proposed document Extremely important
Post move de-briefing	Post move de-briefing Not important	Post move de-briefing Quite important	Post move de-briefing Important	Post move de-briefing Very important	Post move de-briefing Extremely important

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* 14. Are you planning a future move?

Yes

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* 15. What is the time frame for this?

Next 6 months

6-18 months

18 months+

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* 16. Please list at least five to a maximum of 10, commercial relocation companies (in no particular order) of which you are aware.

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* 17. How is the economic situation affecting your relocation policy?

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* 18. Please add your details below

Name

Job Tile

Company

Location