Cambuslang Banking Hub - Business Survey

What do you want from the Cambuslang Banking Hub?

Cambuslang has been selected as one of 9 pilot areas across the UK to explore innovative ideas for maintaining access to cash for businesses and residents following the closure of bank branches.

In Cambuslang, we want to make sure we offer services which work for retailers and other businesses in the community. So, please give us your views on what you want from the new Banking Hub and other pilot initiatives.

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* 1. What are your current arrangements for withdrawing cash that you need for running your business?

Post Office Counter in Cambuslang

ATM / cash machine

Local bank branch near Cambuslang e.g. Rutherglen, East Kilbride

Bank branch in Glasgow

I don't need to withdraw cash for running my business

Other (please specify)

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* 2. How well are your current arrangements for withdrawing cash working?

Working well

Working OK

Not working well

Not applicable

What would improve cash withdrawal for you?

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* 3. What are your current arrangement for depositing cash?

Post Office Counter in Cambuslang

Local bank branch near Cambuslang, e.g. Rutherglen, East Kilbride

Bank branch in Glasgow

I don't need to deposit cash

Other (please specify)

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* 4. How well are your current arrangements for depositing cash working?

Working well

Working ok

Not working well

Not applicable

What would improve cash deposit for you?

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* 5. Which of the following Cambuslang Banking Hub services are you likely to use?

	Daily / every few days	Weekly	Monthly	Rarely / never
Cash withdrawal	Cash withdrawal Daily / every few days	Cash withdrawal Weekly	Cash withdrawal Monthly	Cash withdrawal Rarely / never
Cash/cheque deposit	Cash/cheque deposit Daily / every few days	Cash/cheque deposit Weekly	Cash/cheque deposit Monthly	Cash/cheque deposit Rarely / never
Paying bills	Paying bills Daily / every few days	Paying bills Weekly	Paying bills Monthly	Paying bills Rarely / never
Manage direct debits / standing orders	Manage direct debits / standing orders Daily / every few days	Manage direct debits / standing orders Weekly	Manage direct debits / standing orders Monthly	Manage direct debits / standing orders Rarely / never
Other money transfers	Other money transfers Daily / every few days	Other money transfers Weekly	Other money transfers Monthly	Other money transfers Rarely / never
Speak to a banking adviser	Speak to a banking adviser Daily / every few days	Speak to a banking adviser Weekly	Speak to a banking adviser Monthly	Speak to a banking adviser Rarely / never

Other (please specify)

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* 6. We are trialling a Cashback scheme where local retailers/pubs would offer cashback to customers. Those taking part would be paid £50 a month for the six-month pilot period. Are you interested in taking part?

Yes

Maybe - need further information

Other (please specify)

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* 7. What other banking / cash services would help your business?

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* 8. What is the average transaction value of your customers (approximately)?

Less than £5

£5 - £10

£10 - £20

More than £20

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* 9. What is the proportion of your takings in cash (approximately)?

Less than 25%

25% - 50%

50% - 75%

Over 75%

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* 10. Do you prefer cash or card payments?

Prefer cash

Prefer card

Either is fine

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* 11. Please provide your contact details so that we can send you the results of this survey (or follow-up information if you would like it)

Your name

Business name

Email Address

Phone Number