Service User Evaluation Week Question Title * 1. Which H.A.D services have you accessed in the last 12 months? Telephone information and advice Drop in information and advice Computer room I.T training One to one support Befriending Carers social events Friendly Fridays Other club H.A.D class (Exercise, Art, Family History, Monday Movers, Sign Language etc., ) Office services Volunteering Other (please specify) OK Question Title * 2. Have the services you received from H.A.D had a positive impact in any of the following areas? Your emotional health and well-being Your physical health Meeting new people and making new friends Getting out and about more New skills Disability rights and services information Confidence OK Question Title * 3. How well do our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 4. How would you rate the quality of our services? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 5. Please help us understand why you selected the answer above: OK Question Title * 6. H.A.D aim's to ensure that we create a welcoming, caring and enabling environment where everyone feels respected and enabled. Based on your experience, how far do you feel we have achieved this? Poor Getting there Great Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 7. How likely is it that you would recommend H.A.D to a friend or colleague? OK Question Title * 8. What do you like most about competing services currently available from other organisations in Havering? OK Question Title * 9. What changes would most improve our services? OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE