Specialised AAC Services - Client Satisfaction Survey Question Title * 1. What is your postcode? Question Title * 2. How would you describe the service you received from Ace Centre? Unsatisfactory Poor Satisfactory Good Excellent N/A - I did not receive this service Before the assessment visit Before the assessment visit Unsatisfactory Before the assessment visit Poor Before the assessment visit Satisfactory Before the assessment visit Good Before the assessment visit Excellent Before the assessment visit N/A - I did not receive this service During the assessment visit During the assessment visit Unsatisfactory During the assessment visit Poor During the assessment visit Satisfactory During the assessment visit Good During the assessment visit Excellent During the assessment visit N/A - I did not receive this service When we delivered and set up your equipment When we delivered and set up your equipment Unsatisfactory When we delivered and set up your equipment Poor When we delivered and set up your equipment Satisfactory When we delivered and set up your equipment Good When we delivered and set up your equipment Excellent When we delivered and set up your equipment N/A - I did not receive this service When we provided training When we provided training Unsatisfactory When we provided training Poor When we provided training Satisfactory When we provided training Good When we provided training Excellent When we provided training N/A - I did not receive this service Please give details Question Title * 3. Do you feel that the right equipment has been found to meet your communication needs? Yes No In part Please give details Question Title * 4. Do you feel that Ace Centre listened to your views and actively involved you in the decision-making process? Yes No In part Please give details Question Title * 5. Do you know who to contact if you need any further help? Yes No Question Title * 6. How could we improve our service? Done