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* 1. How satisfied or dissatisfied are you with ...

  5: very satisfied 4: fairly satisfied 3: neither satisfied nor dissatisfied 2: fairly dissatisfied 1: very dissatisfied Don't know/not applicable
... the scheme manager service?
... the repairs service?
... maintenance of the grounds?
... cleaning of the common areas and lounge?
... window cleaning?
... the overall quality of your home?
... your scheme as a place to live?
… information/ communication from the Trust?
… the Trust’s website?
… value for money from the Trust?
… overall service provided by the Trust?

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* 2. If a friend of yours was in need of retirement housing, how likely is it that you would recommend the Trust?

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* 4. You don’t have to give your contact details below, but if you have raised any concerns above and you give your details, we’ll contact you to discuss your concern/s

Thank you for your co-operation

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* 5. Input Reference

T