Thank you for participating in our survey.

Hyndburn Borough Council collects Council Tax each year on behalf of Lancashire County Council, Hyndburn Council, Lancashire Police and Lancashire Fire and Rescue. Council Tax pays towards vital public services such as schools, roads, public transport, libraries, waste and recycling, social services and emergency services. 

We are committed to helping people to pay Council Tax on time and to funding our public services. As part of this commitment we are asking for your views on Council Tax and how it is collected. 

The questions on this survey are designed to help us to understand households in Hyndburn and how we can alter our services to suit what people need. Some of the questions may seem unrelated to Council Tax but our aim is to find out what we don't yet know and to use that information to support Hyndburn's residents. By completing this survey, we can include your circumstances and answers when we review our services. 

The answers you provide are confidential and cannot be traced to you or your Council Tax account. 

If you have any questions about this survey or would like a paper copy, please email us at enquiries@hyndburnbc.gov.uk

Thank you for your feedback. 

T