If your business is currently affected by issues associated with anti-social behaviour (ASB) we would like you to complete this short, simple survey. The results of this survey and one being conducted with Chester Residents Associations Group will be collated and shared with Cheshire West and Chester Council (CW&C) and Cheshire Police to help them to better understand the impact that anti-social behaviour is having on businesses and the city centre in order to direct resources more effectively.  The survey should take 6-8 minutes to complete and we recommend using a device with a large screen rather than a smartphone.

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* 1. Business Name

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* 2. Street Name

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* 3. Do you feel that anti-social behaviour has increased or decreased in the last twelve months?

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* 4. Has anti-social Behaviour had an impact on your business (Tick main problem and advise of other problems in comment box)

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* 5. What type of anti-social behaviour have you witnessed/observed on your street between 1 Dec 2019 - 31 Jan 2020

  Never Monthly Weekly Daily More than once a day
Abusive & foul language directed to yourself or other members of staff
Abusive & foul language directed at others on the street
Alcohol - consumption of alcohol on the Street
Alcohol - Street drinking that has resulted in drunkenness and anti-social behaviour
Begging - people sat in a position to beg
Begging - people sat asking for money
Begging - people approaching others asking for money
Unattended bedding or personal belongings
Littering - discarded food, drink, etc. left in shop doorways
Human excrement or vomit on or near your premises
Dog fouling
Urination on or near your premises
Discarded syringes and drug paraphernalia
Drug dealing
People taking drugs
People under the influence of drugs
Inappropriate use of public space e.g. rowdy and inconsiderate behaviour (e.g. blocking footways, etc.)
Intimidating behaviour
Violence or threats of violence on another person
Hate incidents, where abuse involves race, religion, gender, sexual orientation, age or disability
Excessive loud music from Street Performers
Excessive loud noise from other premises
Noise from premises alarms
Excessive vehicle noise from cars revving engines / sounding horns
Fly tipping, dumping
Graffiti
Vandalism
Youth nuisance inside premises
Youth nuisance outside premises

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* 6. Do you report incidents of anti-social behaviour?

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* 7. If you do not report anti-social behaviour, why not? (Tick all which apply)

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* 8. If you do report anti-social behaviour, who do you report it to? (tick all which apply)

  I believe my complaints were taken seriously I believe my complaints were not taken seriously The incidents were always resolved The incidents were resolve 50% or more of the time The incidents were resolved less that 50% of the time The incidents were never resolved Don't know, didn't receive any feedback
Cheshire Police on 101
Cheshire Police on 999
Police Officer 
PCSO
Cheshire Police on-line
CW&C CCTV Control Room via radio link
CW&C on-line
CW&C telephone
Council Officer
Chester Against Business Crime (CABC) weekly security meeting
CABC - DISC App
CH1ChesterBID City Hosts
CH1ChesterBID City Centre Manager

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* 9. Have you any other comments or suggestions on what could help reduce ASB in the City Centre?

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* 10. Would you be interested in meeting with the Police, Council and CH1ChesterBID to discuss the results of this survey and what they are going to do to address the concerns of city centre businesses?

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