RENT INCREASE CONSULTATION SURVEY 2018/19

THANK YOU FOR PARTICIPATING IN OUR SURVEY. IT SHOULD ONLY TAKE A FEW MINUTES TO COMPLETE. YOUR FEEDBACK IS IMPORTANT AND APPRECIATED. 

OUR RENT POLICY STATES WE WILL NOT NORMALLY INCREASE OUR RENTS BY MORE THAN THE SEPTEMBER RATE OF INFLATION (CPI) PLUS 1%. SEPTEMBER CPI WAS 3%.
 
THIS YEAR WE DO NOT INTEND TO APPLY THE FULL INCREASE PERMITTED BUT ARE CONSULTING ON AN INFLATION ONLY INCREASE OF 3%, EFFECTIVE APRIL 2018. THIS WOULD RESULT IN OUR AVERAGE RENT RISING TO £75.44 per week, AN AVERAGE INCREASE OF £2.90 per week. 
 
CALEDONIA’S LONG TERM BUSINESS VISION IS FOCUSSED ON “HOMES AND SERVICES THAT MAKE LIFE BETTER”. OUR PLANS FOR 2018/19 INCLUDE:
ACHIEVING EXCELLENCE - TRANSFORMING CUSTOMER SERVICE
IMPLEMENT A SELF-SERVICE ONLINE FACILITY FOR TENANTS & PROVIDE MOBILE WORKING TECHNOLOGY FOR STAFF. CONCLUDE A STRATEGIC REVIEW INTO CUSTOMER SERVICE DELIVERY ACROSS ALL PARTS OF CALEDONIA.
BUILDING SUCCESS - PROVIDE 1000 NEW HOMES
CONTINUE WITH OUR PLANS TO PROVIDE 750 NEW SOCIAL RENTED & 250 ALTERNATIVE TENURE HOMES BY 2022. MINIMISE ENERGY COSTS BY DEVELOPING A "ZERO ENERGY STANDARD" FOR ALL NEW HOMES. 
CREATING INNOVATION - DELIVERING SUSTAINABLE SERVICES
CONCLUDE THE 2017 REVIEW OF OUR NON-CORE ACTIVITIES & IMPLEMENT RECOMMENDATIONS. THESE WILL ENSURE THESE SERVICES MEET NEEDS, MAKE LIFE BETTER, ARE AFFORDABLE & PROVIDE VALUE FOR MONEY. 
NEW PARTNERSHIP PROPOSAL - ANTONINE HOUSING ASSOCIATION
COMPLETE THE PARTNERSHIP & TRANSFER OF ANTONINE INTO CALEDONIA HOUSING ASSOCIATION. 

IN ADDITION TO THESE STRATEGIC PRIORITIES, WE ALSO INTEND TO INVEST CLOSE TO £6 million ON MAINTAINING OR UPGRADING OUR HOMES. WE WILL ALSO CONTINUE TO DELIVER QUALITY SERVICES THAT RECEIVE HIGH LEVELS OF SATISFACTION. 
 
IT REALLY WON'T TAKE YOU LONG TO COMPLETE THE SURVEY AND GIVES YOU THE CHANCE TO TELL US YOUR VIEWS. ALL COMMENTS WILL BE REPORTED TO OUR BOARD & ENTERED INTO A PRIZE DRAW FOR A £50.00 GIFT VOUCHER

THE SURVEY WILL CLOSE ON 19th FEBRUARY, 2018.
 

* 1. GIVEN WHAT IS MENTIONED HERE, DO YOU THINK OUR RENT INCREASE IS FAIR?

* 2. DO YOU HAVE ANY COMMENTS TO MAKE ABOUT THE PROPOSED RENT INCREASE? Please add comments here:

* 3. TO BE ENTERED INTO THE PRIZE DRAW PLEASE ENTER YOUR NAME & FIRST LINE OF YOUR ADDRESS HERE:

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