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Elim Customer Consultation Survey 2019
Elim’s vision is to meet housing need and deliver homes that change people’s lives. We are currently in the process of agreeing a set of values that will describe how we go about fulfilling this vision. It is important to us that as a resident you recognise these values in every aspect of our work, so we are asking for your help: we want to know what you feel are the most important values for your Housing Association to demonstrate at all times - from the very first conversation about the move into your new home, through to any contact your might have with your housing officer or maintenance officer about your home, rent account or neighbourhood.
Below is a shortlist of values agreed upon by our whole staff team, along with brief descriptive sentences that explain how we would like them to work in practise.
Please tell how important these values are to you.