Customer Service Template Question Title * 1. Overall, how would you rate the quality of your service from Grapevine Very positive Somewhat positive Neutral Somewhat negative Very negative OK Question Title * 2. How well did we understand your questions, concerns and response? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 3. How much time did it take us to address your questions and concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected Did not receive a response OK Question Title * 4. How likely is it that you would recommend Grapevine to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 5. Do you have any other comments, questions, or concerns? OK Question Title * 6. Please enter your FAD Code, Name and Organisation Below OK SUBMIT RESPONSE >>