Family Feedback

We want to hear about YOUR experiences of SEND services in Southend.
 
What do we want to know? 
From health waiting times, to access to equipment, to short breaks and clubs/activities, to help and support in schools we want to know all about the services you use.
Please share with us your real-life experiences. Tell us what works, what doesn’t, how can it be improved.
 
We need to hear your voice so we can ensure we are representing the experiences of SEND parents and carers in Southend. 
 
What will we do with your feedback?
Working with the local authority, health commissioning bodies and social care, each term we will feedback the views and experiences shared with us to help shape the services used by our children, young people and their families.
 
Southend SEND Independent (SSIF) Forum is part of the Eastern Region of Parent Carer Forums (ERPCF) and the National Network of Parent Carer Forums (NNPCF) and this means your views not only contribute and influence the work we do in Southend but also feed into wider regional and national work relating to SEND.

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* 1. Are you a:

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* 2. Do you consent to sharing your experience?

By providing consent, you are agreeing that personal information about you will be collected anonymously, stored securely, and will not identify anyone personally. The anonymised data will be used and shared with relevant organisations for the purpose of improving SEND provision within Southend and England.

Once consent has been provided you have the right to withdraw your views and your views will be removed, however where data has been anonymised and amalgamated in certain circumstances it may not be able to be excluded.

If you are completing this form on behalf of someone else, please ensure you have the appropriate consent to do so.

Only surveys completed with consent will be collated.

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* 3. What service or provision are you providing feedback on?
(If more than one, please select the one that most applies)

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* 4. Please tell us what's NOT working.

Why is this important? By understanding what is not working for children, young people and their families, it helps us represent your views and experiences to shape the provision and services used by our children, young people and their families

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* 5. Please tell us what IS working.

Why is this important? Understanding what does work helps us learn about and share best practice. It then leads us to have more positive discussions about changes to services and provisions in the wider system that will benefit children, young people and their families.

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* 6. What do you think can be done to improve things?

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* 7. What type of support/care does your child or young person receive? (Please select all that apply)

If your providing wider feedback from a support group or charity please select: Not Applicable/Not known

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* 8. If you would like to tell us the name of the Education Setting/Transport Provider/Social Care or Health service you are commenting on – please do so here.

You do not have to complete this section and are welcome leave it blank

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* 9. If you would like to stay in touch with Southend SEND Independent Forum (SSIF), please enter your e-mail address below

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