EUSS information, advice and support - What do you think?

Citizens Advice Bury and Bolton are coming to the end of their first year of supporting EU nationals to apply for the European Union Settled Status Scheme.

To help us evaluate our programme and plan further work - we are interested to know how useful our partners have found our input.

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* 1. What type of organisation do you work for ?

Citizens Advice organisation

Local Authority

Housing Association

NHS organisation

Private company

Other voluntary of community organisation

Please specify any particular sector you work in (eg homelessness, mental health)

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* 2. Which of these best describes your role in your organisation?

Front line / customer facing role

Management role

Communications role

Other (please specify)

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* 3. What kind of support have you had around the European Union Settled Status Scheme (EUSS) from Citizens Advice or Europia (please tick all that apply) ?

Briefing/Training Session on the EUSS for my team

Attended a public information event on EUSS

Received training/information materials

Received communications pack/materials

Received advice and support concerning individuals clients eligibility for EUSS

Referred clients directly to Citizens Advice or Europia for help to apply to the EUSS Scheme

Other (please specify)

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* 4. To what extent did the support you received from CAB/Europia increase your knowledge about the European Union Settled Status Scheme?

Not very much

A bit

A lot

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 5. To what extent did the support you received from CAB/Europia increase your understanding of the immigration issues facing EU nationals ?

Not very much

A bit

A lot

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 6. To what extent did the support you received from CAB/Europia increase your knowledge of the rights and entitlements of EU nationals ?

Not very much

A bit

A lot

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 7. Has the support you received from CAB/Europia helped you to do any of these things (please tick all that apply)?

Inform EU clients about the need to ratify their immigration status

Inform clients about the EU Settled Status Scheme specifically

Refer clients to CAB/Europia for support to apply to the EUSS

Better assist clients who already have Settled or Pre-settled Status (for example with benefits or housing advice)

Formulate specific plans within your team or organisation as to how to support EU nationals during the Brexit transition period

Inspired you to find out who your EU national clients are

Inform colleagues about the issues facing EU clients

Other (please specify)

EUSS information, advice and support - What do you think?

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* 1. What type of organisation do you work for ?

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* 2. Which of these best describes your role in your organisation?

Question Title

* 3. What kind of support have you had around the European Union Settled Status Scheme (EUSS) from Citizens Advice or Europia (please tick all that apply) ?

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* 4. To what extent did the support you received from CAB/Europia increase your knowledge about the European Union Settled Status Scheme?

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* 5. To what extent did the support you received from CAB/Europia increase your understanding of the immigration issues facing EU nationals ?

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* 6. To what extent did the support you received from CAB/Europia increase your knowledge of the rights and entitlements of EU nationals ?

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* 7. Has the support you received from CAB/Europia helped you to do any of these things (please tick all that apply)?

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* 8. Overall how would you rate the support you received from CAB/Europia ?

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* 9. In your own words please explain any positive benefits the CAB/Europia support around EU nationals has had?

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* 10. Is there anything we could have done better or differently or is there anything else you would like us to support you with?