Gathering feedback from our customers is really important to us as it keeps us current and enables us to meet customer needs.

We would be very grateful if you would take the time (approx. 5 mins) to complete this survey.  If you have any further questions please feel free to email us, info@essenceofcake.com.

Thank you!

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* 1. How did you hear about Essence of Cake?

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* 2. What was the cake flavour/type you purchased from us?

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* 3. How would you rate the following experiences when ordering a cake from us:

  Excellent Good OK Poor N/A
Booking process/Getting in touch
Discussing your requirements
Order confirmation details
Payment options
Collection/Delivery process
The taste of the cake
The quality of the finish of the cake

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* 4. If you have attended one of our workshops, how would you rate the following experiences:

  Excellent Good OK Poor N/A
Booking process/Getting in touch
Discussing your requirements
Payment options
The content of the workshop
Your learning experience
Post workshop support

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* 5. Have you purchased cake-decorating supplies from us?

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* 6. Have you used our online shop to purchase your cake-decorating supplies?

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* 7. How likely are you to purchase any of our products/order a cake with us again:

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* 8. Would you recommend us to a friend or relative?

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* 9. Do you have any improvement suggestions for us?

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