Answer the questions from the checklist rating each of the factors from a scale of 1 to 5 based on how confident you feel each one is being dealt with.

Your responses will then be evaluated by one of our IT Infrastructure consultants, who will get in touch to arrange a suitable time to discuss them and help you develop a plan of action to address any of the issues or gaps you have highlighted.

The free assessment will be no longer than 1 hour and will be carried out as a virtual meeting with you and or your team.

Our IT Infrastructure consultant will also share with you several strategies, which have been key to our successful implementations, including the benefits they have helped our clients achieve.

We hope you find our IT Infrastructure readiness assessment useful and enjoyable and look forward to evaluating the results from your completed checklist soon.

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* 1. Are you putting customer value first?

Although operational reasons often trigger decisions to modernize IT Infrastructures, there should be only one explicit goal: to deliver value. All technology investments should benefit the end-user by delivering better experiences, improved product quality and operational efficiencies that add value. The best way to understand the value you need to create is to spend time with your customers and teams. All IT modernization efforts should be supported by a clear business case, showing the innovation and benefits you are planning to achieve.

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* 2. Have you developed your hosting strategy?

Your hosting strategy should carefully consider the benefits of moving IT Infrastructure components to the cloud versus on-premise. No one size will fit all and often a hybrid approach is more practical and beneficial. Adopting a services mindset is also important when developing your hosting strategy. SaaS systems are easily consumed and integrated without owning them at all. Select best in class SaaS providers within a framework that suits your business and customer needs.

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* 3. Do you understand your applications?

Application profiling should go beyond the analysis of performance. Effective monitoring tools will help you measure and improve memory, the time complexity of programs, usage, frequency and the duration of calls. However, understanding your applications should not only serve as a way of optimising them but to also facilitate strategic decisions about how they should be supported, integrated, adapted or upgraded. Modern IT Infrastructures use applications with standard code, which can be easily integrated using application programme interfaces (API’s) so they all work together seamlessly.

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* 4. Are you organising by capability?

Most businesses will find it difficult (if not impossible) to re-organise all their hardware, software, networks and facilities as well as IT processes and support services all at once. Efforts must be divided, prioritised and sequenced or they will be too large and complex to manage.  Most modernisation efforts are temporary efforts, organised by types of systems and delivered by teams, who disband when the project is complete.  This leads to short-term focus and distracts efforts from building capabilities to deliver value. Different parts of your business require different capabilities to create value.  The infrastructure office-based staff require will be very different for staff working from home.

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* 5. Are you designing for success?

The design of your new IT Infrastructure should include all of the components that contribute to IT service delivery, how they all interconnect and should be supported by clear measures for success. It should include all applications, services, switches, routers, firewalls, servers, physical locations, data centres and operational processes, which form the foundation of your IT services. Culture is also an important factor to consider, including any new, flexible working practices your customers and teams need to adopt. Most importantly the design should demonstrate how it will improve the performance of your business, whilst keeping it safe, secure and compliant. It should include KPI’s for improving productivity, increasing efficiency, delivering better experiences, increasing agility, flexibility & speed and enhancing security.

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* 6. Are you being Agile and user-centric?

When executing your modernization programme, it's important to look for ways to realise benefits faster. Avoid ‘big-bang’ waterfall approaches, which can involve many months before results are seen. Divide your roadmap into delivery increments and release usable components in frequent cycles. It's better to be incomplete and rapid than complete and slow, as long as the feedback is obtained frequently. Validate the benefits of your modernisation efforts as early as possible. A proof of concept (POC) is a low-risk way to focus on a small piece of the overall solution, making it possible to evaluate the results and minimise any implementation challenges.

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* 7. Are you making change stick?

IT Infrastructure modernisation is often seen as a matter of changing hardware, software, networks and facilities. But these changes only sustain if people accept and embrace them. It's equally important to understand the impact changes will have on end-users as well as the breadth of resources you will need to achieve a successful outcome. Project management and leadership capabilities are as important as technology. Be selective when forming your team. Choose people with a strong bias for change, a desire to learn, a high tolerance for complex and uncertain situations and a passion for helping others. People deliver projects, not process, and the cornerstones of success are usually teamwork, communication and collaboration.

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* 8. Insert contact details below

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