Customer Service and Website Improvements Question Title * 1. How likely is it that you would recommend this company to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 3. Which of the following words would you use to describe our products? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable OK Question Title * 4. How would you rate the value for money of the product? Excellent Above average Average Below average Poor OK Question Title * 5. Which of the following are you using to view the website on this occasion? Tablet Desktop/ Laptop Mobile Phone OK Question Title * 6. Overall, how easy to use do you find the website? Very Easy to Use Easy to use Neither easy nor difficult to use Difficult to use Very Difficult to use OK Question Title * 7. Please add any more comments on how we can improve our website? OK SUBMIT