Video Call

Bangholm Medical Centre Video Call Survey

There are only 6 questions to answer. Your feedback will be very helpful for us to analyse and establish any areas for improvement. Each question has a space below for you to put any additional comments.

We are very grateful for your time taken to fill in this survey.

Kind regards

Dr Hill

Question Title

* 1. How easy was it to find and connect to the near me website?

1- impossible

2- cumbersome

3- ok

4- easy

5- dream-like

Other (please specify)

Question Title

* 2. How was the visual quality of the video call?

1 -couldn't see anything

2- poor

3- ok

4- good

5- HD quality

Other (please specify)

Question Title

* 3. How was the sound quality of the call?

1-couldn't hear anything

2-poor

3-ok

4-good

5-crystal clear

Other (please specify)

Question Title

* 4. Did you require additional help from our staff to facilitate the video call?

Question Title

* 5. Would you consider using video calls again in the future?

1- no not even if you paid me

2-probably not

3- maybe

4-likely

5-definitely

Other (please specify)

Question Title

* 6. Overall, what was your experience of the video call compared to a standard telephone call?

1- terrible experience

2-worse experience

3- no difference to telephone conversation

4-better experience

5-fabulous experience

Other (please specify)