Brent Knoll "Emergency Shop"

BRENT KNOLL EMERGENCY SHOP

Are we providing the products and services that you need? Why are we seeing the same regular customers, but not seeing so many of our villagers?

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* 1. Have you used the "Emergency Shop"? If not, why not?

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* 2. Are we providing the products you want to buy? Please tell us if there are items we should be stocking - and any items that we should not be stocking.

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* 3. Have you enjoyed this experimental trial of our aim to open a permanent Community Shop in the future?

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* 4. Have you received good service and a good atmosphere?

Yes - I've found most of what I need, I've enjoyed the social contact in the queue, and I've appreciated the atmosphere of the enthusiastic volunteers

Mostly, but there are changes that I would like to see

No: I'm unhappy with the service and atmosphere.

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* 5. How are you following our efforts towards creating a Community Shop?

Mostly via the news media (eg, Burnham-on-Sea.com, Burnham & Highbridge Weekly News, etc)

Mostly via the NextDoor community

Mostly via the FaceBook page for the shop

Mostly via word of mouth

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* 6. When we close the "Emergency Shop", will you continue to support our efforts to create a permanent Community Shop?

Yes, I'll be a customer

Yes, I'll be a customer AND offer to be a volunteer

Yes, I'll be a customer, offer to be a volunteer, AND offer to invest as a share-holder

Yes, I'll just be willing to be a customer and a share-holder

No.

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* 7. Meanwhile, what can we do better to improve the "Emergency Shop"?

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* 8. Over the past two months, we have seen superb support from a stream of regular customers - but there are many in Brent Knoll who have not visited us. Can you suggest why we are not attracting these customers?

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* 9. When ordering stock, should we be choosing the best or the cheapest?

Always go for the cheapest

Always go for the best - and local, where possible

You need to stock both the best AND the cheapest