Client Survey

Hi, my name is Jonathan. I am the marketing manager at Bartletts Solicitors' Liverpool office. I would be incredibly grateful if you could answer the following survey which focuses on you, your use of digital technology and how you chose our law firm. Every 10th respondent will receive £50 as a thank you. Please email (jbartlett@bartlettslaw.co.uk) me once you have completed the survey so that I know if you are a 10th respondent. Your data is anonymous. Thank you for taking the time.

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* 1. What is your age?

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* 2. What is your gender?

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* 3. Where is your nearest town or city?

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* 4. Which of the following categories best describes your employment status?

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* 5. What is your occupation?

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* 6. Where are you on the political spectrum (Brexit aside)?

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* 7. How do you spend your free time? (Choose as many as you want).

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* 8. Where do you see yourself in 5 years time? What are your goals?

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* 9. Which social media platforms (Facebook, LinkedIn, websites, blogs etc.) do you use and why?

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* 10. When researching buying a service which device do you prefer to use?

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* 11. Can you remember how you would have carried out the same research 8 or more years ago?

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* 12. How did you hear about Bartletts Solicitors?

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* 13. After finding our firm what made you choose us? (Choose as many as you want).

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* 14. Did you have any worries about our firm's ability to meet your needs?

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* 15. How long did it take you to decide which law firm(s) to contact?

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* 16. How many law firms did you compare before making your choice?

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* 17. Which service did you use our firm for?

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* 18. When choosing a professional service what do you look for?

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* 19. What do you think of law firms / lawyers?

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* 20. Would you do your own legal work (injury claim or making a will using an totally automated online service)?

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