Client Questionnaire – How are we doing?

We are always very conscious of maintaining our high standards and value your opinion as part of our on-going development to ensure we deliver you the very best service. We would be very grateful if you could take just a couple of minutes to complete this confidential questionnaire.

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* 1. Was your telephone enquiry dealt with efficiently?

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* 2. Were you given an appointment time that suited you?

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* 3. Were you given clear directions to the clinic?

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* 4. Was there easy access to the premises?

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* 5. Are the waiting facilities satisfactory?

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* 6. Did your appointment start on time?

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* 7. Was your physiotherapist professional?

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* 8. Were you given an explanation of your diagnosis?

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* 9. Did you feel your treatment was effective?

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* 10. Do you feel our service is value for money?

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