20 CX Leaders to Watch 2022

The inaugural CX Network power listing will profile 20 leading CX professionals from around the world, who have brought an innovative and visionary approach to the challenges of their role over the last 12 months.

Nominees can be from any industry at senior management level or above, with a minimum of 12 months experience in their current role.

To enter, CX Network wants to hear about the challenges each nominee has worked to tackle and mitigate over the last 12 months, via this survey.

Nominations will only be considered if all questions in the survey have been completed and submissions demonstrate quantifiable results across any or all of the following: revenue, NPS/ CSAT, return on investment, employee engagement and/or other sector-specific metrics. Image submission is optional at this point, however, a portrait will be required if the nominee makes the final list.

The survey takes less than 10 minutes to complete and the deadline for submissions is Friday 5 August, 2022. The final list will be revealed on 16 August, 2022.

For any questions please email: melanie.mingas@iqpc.com

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* 1. Part 1: Nominee details. Please provide the following information about the person you wish to nominate (this can be yourself or another person)

Full name

Job title

Company name

Email ID

Phone number

LinkedIn profile link

Years in current role

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* 2. If you are nominating on behalf of another person, please also provide the following details about yourself:

Full name

Email ID

Job title

Company name

Relationship to nominee

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* 3. Part 2: Recent achievements. Since August 2021 what has been the major CX challenge faced by the nominee's organization?

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* 4. How did the nominated CX leader identify this challenges and engage with stakeholders to tackle it?

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* 5. When did the project start and what was its duration?

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* 6. How many people were involved in the project?

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* 7. Of this team, how many people reported directly to the nominee?

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* 8. Part three: Results. What was the bottom-line impact of the work to tackle this challenge? (Please detail how the initiative impacted NPS scores, ROI, employee engagement and any other areas that are quantified by the organization. Please provide as much evidence as possible.)

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* 9. If available, please submit a high-res, professional portrait, suitable for publication on cxnetwork.com

PNG, JPG, JPEG file types only.

Choose File

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* 10. Are you interested to attend CX Network’s next Meet the Editor event, taking place in London in September?

Yes