Tenant Survey April 2020

Question Title

* 1. Are you a Taff tenant?

Yes

No

Question Title

* 2. Your contact details

Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number

Question Title

* 3. Have you had maintenance work inside or outside of your home?

Inside my home

Outside my home

Both

(please specify)

Question Title

* 4. Were you satisfied with the time you had to wait for the repair after reporting it?

Satisfied

Not Satisfied

(please specify)

Question Title

* 5. Was it Taff maintenance team or a Contractor that did the repair/maintenance?

Contractor services include: Pest control, Landscaping and ground maintenance, Door entry, Fire Alarm Service, Emergency lighting, Fire fighting equipment, Intruder alarms,
power-assisted doors and gates, CCTV, Lifts, Warden Call,
Window cleaning, Gibsons, Electrical, Asbestos Consultancy

Taff Maintenance

Contractor (please specify)

Other

(please specify)

Question Title

* 6. Were you satisfied that the contractor completed the repair in one visit?

Satisfied

Not satisfied

Other

(please specify)

Question Title

* 7. Were you satisfied with the work they did? If not, please state why.

Satisfied

Not satisfied

Other

(please specify)

Question Title

* 8. Were you satisfied they had cleared up afterwards?

Satisfied

Not satisfied

Other

(please specify)