Imtex Controls Ltd. Customer Service Survey Thank you for agreeing to complete our survey. There are a total of 10 questions and it should only take 2 minutes to complete. Please click ok below to get started! OK Question Title * 1. How would you rate your experience with Imtex Controls? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 2. How would you rate our response to your inital call / request? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive OK Question Title * 3. How would you rate our quality of work and adherence to scope and specifications? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 4. How would you rate our communication whilst progressing your job? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 5. How would you rate the quality of our finished product? (Plant based only) Very high quality High quality Neither high nor low quality Low quality Very low quality Not plant based OK Question Title * 6. How would you rate our on-time delivery performance? (Plant based only) Not within time scale Later than anticipated and informed Later than anticipated and not informed On time Earlier than expected Not plant based OK Question Title * 7. How would you rate our willingness to consider changes in client schedule? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive OK Question Title * 8. How would you rate our adequacy of equipment to complete the job to your expected standards? Above average Average Below average OK Question Title * 9. How would you rate our provision of technical documents upon order completion? Exceeded expectations Met expectations Below expectations OK Question Title * 10. Would you recommend Imtex Controls? Yes No OK DONE