We'd love your feedback on the services and information provided during the rail replacement works.

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* 1. On average, how much longer was added to your journey during rail replacement?

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* 2. Did you move to another mode of transport during rail replacement?

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* 3. If you did move to another mode of transport during rail replacement, what was your main reason for this?

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* 4. Rank these elements of the replacement bus service in order of importance to you. 

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* 5. Is there anything that can be done to improve the replacement bus service?

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* 6. How would you respond to the following statements?

  Strongly agree Agree Neither agree or disagree Disagree Strongly disagree Not applicable
I know where to find the most up-to-date rail replacement information
Supertram staff are generally knowledgeable when dealing with rail replacement queries
I understand why these works are necessary
I generally understand how to travel using the replacement bus services

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* 7. How did you receive rail replacement information and updates?

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* 8. Is there anything we can do to improve how we communicate with customers during rail replacement?

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* 9. Now rail replacement has finished, have you returned to using the tram?

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* 10. Do you have any other comments/feedback?

0 of 10 answered
 

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